Services Coordinator – PRW Residences
Report to Director of Support Services
Salary Commensurate with Experience
About the Coalition for Responsible Community Development (CRCD)
Founded in 2005, CRCD’s mission is to change lives and build neighborhoods responsibly. We work
to better sustain, coordinate, and improve local planning, development, and community services that
address the needs of low-income residents and small businesses in South Los Angeles. CRCD serves a
15 square-mile area immediately south of downtown Los Angeles. The Vernon-Central neighborhood
is generally located east of the 110 Harbor FWY to Alameda, and south of Washington Boulevard to
Slauson, in the southern portion of Los Angeles City Council District 9.
Summary of Responsibilities
Responsible for coordinating supportive services for formerly homeless individuals diagnosed with
a mental illness. On-site and off-site services shall be delivered to tenants who reside at multi-unit
permanent supportive housing complex. Linkages to services include but not limited to intensive case
management oversight, life skills workshops, money management, educational attainment, access to
health services, counseling, job training and placement opportunities, and resident activity coordination
just to name a few. This position requires extensive coordination within multiple CRCD Departments,
Property Management, Department of Mental Health (DMH), Los Angeles County Social Service
departments and South Los Angeles community organizations, to ensure housing stability and achieve
optimum outcomes for tenants at this building.
1. Work with each tenants’ case manager to conduct initial housing intake and needs assessment
for each tenant assessing service needs.
2. Assist tenants in determining personal goals and plans to achieve such goals through the
development of the Individual Service Plan (ISP).
3. Conduct a minimum of one face-to-face contact with each tenant on a bi-monthly basis.
4. Conduct quarterly meetings with a designated representative of the primary service provider for
each tenant to discuss tenant’s progress.
5. Work with case manager to update the tenant’s service plan annually.
6. Act as a liaison among the Project Manager, the property management company, the tenant
and the primary mental health provider to facilitate the communication of concerns that could
jeopardize the tenant’s residency.
7. Provide information and instruction to clients regarding Fair Housing, tenant rights and
responsibilities, including observation of rental agreement and property rules.
8. Act as a liaison and coordinate linkage to services with numerous public social service agencies
and community providers, three categories in particular will assist them in achieving and
sustaining independence: employment and education/ training activities; money management
counseling; and legal and benefits counseling.
9. Assist clients in obtaining rental assistance: move-in and eviction prevention services.
10. Address tenant grievances, mediate resident disputes, and resolve any issues with property
management that might affect the client’s tenancy.
11. Enforce housing rules in collaboration with property management.
12. Development of workshop opportunities on relevant topics including housekeeping, money
management, parenting, daily living skills (including transportation, training in self advocacy/
community accessibility) needed to maintain housing and achieve independence.
13. Data collection/entry into database to assemble reports and evaluate program.
14. Organization and management of client files.
15. Monitor status of tenants who have moved into housing and prepare tenants who are deemed
ready to transition to mainstream non-supportive housing.
16. Comply with the necessary documentation and reporting requirements of the State Department
of Mental Health (SDMH) and DMH
17. Compile and submit monthly progress reports to DMH that track tenants’ residency status and
the supportive services which have been provided to them.
Position requires a minimum of five years experience delivering psychosocial rehab related
services to individuals diagnosed with a mental illness. Experience obtained in Los Angeles
County public social services and/or housing related services is greatly desired.
•KNOWLEDGE AND SKILLS:
Knowledge of community resources, especially related to the Mental Health, Education, Medical,
and Social Services fields, and Workforce Development
Knowledge of housing assistance programs
Tenant/landlord law and tenant/landlord/relations
Advocacy and negotiation skills
Creative problem-solving skills
Strong communication and interpersonal skills
Ability to work in a team and independently
Coordinating collaborative partnerships
Proven strong ability to navigate Los Angeles County public social services.
Data entry and administrative reporting
Must have valid CA driver’s license, as driving vehicle to various community meetings is required
Flexible work schedule to include some evenings or weekends, and on call cell phone services
Bachelor’s Degree in social science field or related field preferred. Additional work experience
may be substituted for education
Exempt, Salary, Full-time
Please send Cover Letter and Resume to:
Kathleen Tafur, Human Resource Coordinator
3101 South Grand Avenue, Los Angeles, CA 90007