Tilly on Improving Working Conditions Amid Labor Crunch

Urban Planning Chair Chris Tilly spoke to Grocery Dive and Business Insider about the growing labor shortage, which comes as many retail employees are demanding improved working conditions. “Consumer demand is expanding faster than people are able and willing to go back into the labor force,” Tilly explained. “I don’t think we’re at a point where workers have permanently gained the upper hand, but I would be cautious about saying exactly when the power is going to shift back more to employers.” In the grocery sector, Tilly recommended that employers market their positions as opportunities for growth and advancement, in addition to offering higher wages. “Back when retail was a relatively desirable job, part of what made it that way was you actually could have a retail career, and it was not just a very small number of people who became supervisors and managers and took that path to the top,” he said.


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