Professor of Urban Planning Chris Tilly and co-author Françoise Carré received the 2018 William G. Bowen Award for their jointly published work on retail job quality, “Where Bad Jobs Are Better.” The William G. Bowen Award for the Outstanding Book on Labor and Public Policy, named after the 17th president of Princeton University, is presented annually to the book making the most important contribution toward understanding public policy related to industrial relations and the operation of labor markets. “Where Bad Jobs Are Better” offers an empirically based account of the retail sector and the factors contributing to declining job quality. The book identifies room for improvement in the retail sector by comparing working conditions in the United States to Western European countries and Mexico. The authors argue that the low wages, unpredictable work schedules and limited opportunities for advancement that are often considered characteristic of retail jobs are not in fact inevitable. By illustrating the differences in “bad jobs” in different countries, Tilly’s “Where Bad Jobs Are Better” sets the foundation for improving working conditions in the retail sector.