Steinert-Threlkeld on Search for Facts Amid ‘Infodemic’

Assistant Professor of Public Policy Zachary Steinert-Threlkeld was featured in a Well and Good article about the role of social media in the COVID-19 pandemic. Dwindling trust in traditional media outlets has prompted people to turn to social media for news, making it difficult to discern credible sources from non-credible sources. The WHO has described the spread of hazardous false information as an “infodemic.” Steinert-Threlkeld commented that in countries like Iran and China, where information is censored, citizens have been turning to banned networks in search of accurate information. “Because it was clear to individuals [in China] that what they were seeing was different from what state media was saying, people very quickly downloaded VPNs [to access banned sites like Twitter], which we’ve seen in past crises as well,” he explained. “What we’ve seen in a lot of provinces, especially where Wuhan is, is a tripling in the number of users accessing Twitter once the quarantine happened.”


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