Juan Matute, deputy director of the Institute of Transportation Studies at UCLA Luskin, spoke to Spectrum News about the changing landscape of e-scooter technology. During the COVID-19 pandemic, fears of sharing space with strangers on mass transit appears to have resulted in increased reliance on e-scooters. For example, the company Bird reported that the average e-scooter ride length is 58% longer compared to pre-pandemic levels. “Maybe what would have been a three-mile Uber ride pre-pandemic is now a three-mile scooter ride,” Matute said. At the beginning of the pandemic, many scooter companies suspended operations, but technology and safety improvements are contributing to a resurgence in e-scooter popularity. “Customer expectations are changing,” Matute said. “Getting on one of these more advanced scooters is a safer experience than some of these early-generation scooters that are still out in the wild.” He noted that the newer vehicles are sturdier, have a longer range and feel more comfortable over a longer ride.