Tilly Offers Tips for Employee Retention

In a New Hope article, Urban Planning Chair Chris Tilly offered three tips on how to keep businesses fully staffed in a challenging labor market. Health and safety concerns during the pandemic and complaints about poor working conditions have left many industries struggling to fill positions. Many workers have refused to settle for unsafe and stressful jobs that don’t pay enough. According to Tilly, “attracting good employees comes down to pay and respect,” so businesses must offer enough money to employees, as well as respectful treatment and appropriate safety conditions. He also recommended “selling the job during the interviews” and considering changes to make the job more attractive. To maximize employee retention, he recommended investing time and effort into hands-on training for new employees. “There is nothing more frustrating to a new employee than being thrown into a retail situation without enough background,” he said. 

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