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Prolific Research Output by Ong Garners Media Coverage

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Research Professor Paul Ong has shepherded myriad research studies amid COVID-19 on topics that relate to his role as director of the Center for Neighborhood Knowledge at UCLA Luskin, often in partnership with other UCLA research entities. A wide variety of media outlets have provided coverage:

  • Ong told laist.com that many immigrants and workers of color are not receiving unemployment benefits and will soon start to run out of money.
  • In a story about food insecurity by ABC News Radio, Ong said that Black and Latino neighborhoods in Los Angeles have more barriers to sheltering in place, including lack of access to food and “huge disparities in terms of trying to manage or survive under COVID-19.”
  • Ong spoke about community investment in Echo Park with Curbed Los Angeles, drawing on his urban planning expertise to discuss community land trusts, which don’t exist to make a profit.
  • A Los Angeles Daily News story cited a study by Ong about the response rate to the 2020 U.S. Census. “We are critically behind,” he said. “Some groups such as low-income people, communities of color, renters and young children are at risk of being missed.

UCLA Research Guides Debate on Evictions and Homelessness

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UCLA research on the looming threat of eviction and homelessness in Los Angeles County is guiding debate about how to safeguard residents as the region attempts to emerge from the COVID-19 lockdown. Recent studies from the Institute on Inequality and Democracy (II&D) and the Center for Neighborhood Knowledge (CNK), both housed at UCLA Luskin, have been cited by policymakers, civic leaders and advocacy groups. An II&D report authored by Gary Blasi, UCLA professor emeritus of law, estimated that tens of thousands of households in the county could fall into homelessness due to the pandemic. Blasi called for robust tenant protections, as well as urgent planning for temporary housing for those who lose their homes. His findings have been cited on the news and editorial pages of the Los Angeles Times, as well as on NPR, CalMatters, Streetsblog and Capital & Main. In response to the pandemic, the California court system in April put a hold on eviction proceedings statewide. Despite these protections, some Los Angeles landlords have sought to remove tenants by force or coercion, creating a “web of urban inequality,” according to Paul Ong, CNK director and author of a study on rent burdens that was cited by the Los Angeles Times. As the court considered lifting California’s eviction moratorium, advocacy groups such as Disability Rights California and the pro bono law firm Public Counsel lobbied against the move by presenting research from II&D and CNK, among other sources. The court subsequently delayed its review of the moratorium.

Students Provide a Direct Line to Help Struggling County Workers UCLA volunteers, L.A. County team up on Partnership for Wellbeing call-in service

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By Mary Braswell

A team of UCLA Luskin Social Welfare students is answering the call to provide support, resources and a compassionate ear to Los Angeles County employees feeling the strain of life during the coronavirus pandemic.

Seven days a week, the volunteers staff a call-in line for those needing help navigating the array of mental health services offered by the county. They offer referrals for professional counseling, help understanding health insurance benefits and, occasionally, advice on relieving COVID-19-related stress through breathing, meditation and mindfulness exercises.

Launched by the county’s Department of Mental Health in partnership with UCLA, the Public Partnership for Wellbeing line is remarkable for the speed with which it was created and the commitment of the 20 or so students and recent graduates who stepped up to staff it, its organizers say.

Jeff Capps, who earned his master’s degree in social welfare from the Luskin School this month, remembers when the call for volunteers went out in April.

“I replied immediately,” said Capps, who knows several front-line workers battling COVID-19. “I just felt an overwhelming obligation to do what I could to help. This seemed like a very easy way for a student to do something, to maybe make a difference in someone’s life, even if it’s small.”

Volunteer Hanako Justice, who is pursuing a dual master’s in social welfare and public health, spent the first part of the academic year working with the county’s psychiatric mobile response team, which assesses mental health needs and risks in the community. Just as the pandemic was putting limits on that on-site internship, the opportunity to staff the well-being line — which, for health and safety reasons, volunteers do from their own homes — surfaced.

“It really came full circle for me,” Justice said. “I’m really grateful that I get to use my experience and continue to provide some sort of resources and service.”

Initially launched to support the county’s first responders, the call line’s mission has expanded. Any county employee dealing with pandemic-related anxiety, grief or other stresses may now use the free, confidential service as a first line of help.

“It’s not a crisis intervention line, it’s not therapy,” noted Social Welfare Professor Todd Franke, who led the effort to launch the call-in line at the request of the county. “It’s to provide people with support and give them resources if this is touching their lives in some way.”

Franke recalled the first conversation about the project, when he was told, “We have this opportunity, we have this need. Is there any chance someone can get this up and running in the blink of an eye?”

Franke quickly brought on Ashleigh Herrera, who earned her doctorate in social welfare at UCLA Luskin in 2019, to train volunteers and manage the project. Thanks to the longstanding collaborative relationship between the county and UCLA, bureaucratic hurdles were quickly cleared. Within two weeks, the call line was operational.

In the first phase, as students were still being recruited and trained, the line was staffed by faculty, clinicians and professionals from across UCLA, including the David Geffen School of Medicine, the Prevention Center for Excellence, the department of psychology and UCLA Luskin, Herrera said. Now, the students and recent graduates are fully trained to staff the line, which is open every day from 10 a.m. to 6 p.m.

“We were excited to see such an overwhelming response from people interested in just supporting L.A. County workers during this time,” Herrera said. “Even as we’re having to practice social distancing, seeing everyone come together to be of service is tremendous.”

Many of the students selected to staff the line aspire to work in the mental health field, she said, and all will benefit from the opportunity to deliver care to those suffering through the COVID-19 pandemic.

“This is going to continue to be something that affects us as a society,” Herrera said. “No matter what setting they go into next, these students will have experience providing direct relief, focusing through this lens.”

Herrera, who is also a licensed clinical social worker, supervises the volunteers, who use a call-in system developed by Department of Mental Health fellow John Drebinger. Franke, Herrera and Drebinger meet weekly to fine-tune the call line, factoring in feedback from student volunteers and priorities set by the county.

After the academic year wrapped up, students were able to devote more hours to staffing the line, and some graduates moved on. The summer staff of nine will be paid for their time, then return to volunteer status once the fall term begins.

Plans to further publicize the well-being line are expected to increase the volume of calls, which averaged 200 to 300 per month in the early days, team members say. They are working on expanding the service to provide text and chat support in the future.

Chloe Horowitz, a call-line volunteer who just completed her master’s in social welfare, said the value of providing a confidential sounding board for people who are struggling should not be underestimated.

“I think a lot of people hesitate to speak with the people in their personal lives that way, whether it’s a discomfort in being that vulnerable or not wanting to burden their family members or their friends, who are probably also suffering right now,” she said. “That’s what I think is so cool about the objectivity that we can bring as volunteers operating the line.

“There’s an anonymity there, but it’s also about knowing that we are trained to field calls of this kind, we’re interested in making that connection and hearing what’s going on with that caller. I hope that it will prove to be useful to people who need it.”

A Celebration of the Extraordinary Amid once-in-a-lifetime circumstances, UCLA Luskin honors the Class of 2020

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By Les Dunseith

It was a UCLA Luskin commencement ceremony unlike any other — delivered remotely by keynote speaker John A. Pérez to honor 281 graduates scattered across the nation and around the world amid a pandemic. 

“Clearly, these are not ordinary times,” Pérez said in his remarks, which remain available online and had been seen by a total of 1,265 new graduates and their loved ones as of midday Monday after the ceremony. The impact of the COVID-19 health crisis was obvious in the virtual setting, but Pérez, chair of the University of California Board of Regents and former speaker of the California Assembly, also took note of the political upheaval that has led hundreds of thousands of protesters worldwide to march for racial justice in recent weeks.

“My message to you today is also going to be somewhat different than usual. It has to be,” Pérez said. “It has to be different for George Floyd, for Breonna Taylor, for Stephon Clark and Sandra Bland and Eric Garner. For Sean Monterrosa and Manuel Ellis. And for Emmett Till and James Chaney and countless others — known and unknown — whose lives have been taken by the systemic racism that is the original sin and ongoing shame of our great nation.”

The new social welfare, planning and policy graduates earned their graduate degrees in extraordinary circumstances at a time that UCLA Luskin Dean Gary Segura views as a pivotal moment in the country’s history. He congratulated the Class of 2020 and also noted the high expectations they carry into their futures.

“This celebration is partly about what you have accomplished, but it is also about what you have yet to do,” said Segura, thanking the new graduates “for all that we expect you to do with all that you’ve learned.”

The virtual platform incorporated several wrinkles that set the 2020 celebration apart from previous UCLA Luskin graduations. In addition to the recorded remarks by Segura and Pérez, video presentations from California Gov. Gavin Newsom and his wife, Jennifer Siebel Newsom, UC President Janet Napolitano and UCLA Chancellor Gene Block were woven into the online presentation that was made available to all graduates.

Other aspects of the ceremony were able to be customized for each of the three departments that awarded degrees. So, Chair Laura S. Abrams spoke to the Social Welfare graduates, Chair Vinit Mukhija addressed the Urban Planning Class of 2020, and Chair Martin Gilens offered advice and congratulations to the new Public Policy alumni.

Instead of the past tradition in which names of individual graduates were read as they walked across the stage at Royce Hall to be handed a diploma, this year’s graduating students got a few moments of dedicated screen time to themselves. Each graduate’s name appeared on screen as part of the departmental ceremony, often accompanied by a photo and a personal message of thanks or inspiration provided by the graduating student as a text message or a video clip — or both. And an online “Kudobard” allowed family and friends to offer messages of congratulations to the Class of 2020.

The presentations by the student speakers were also unique to each department this year. All three spoke of the memorable circumstances that they and their classmates experienced while wrapping up their graduate degrees during such an extraordinary time in history.

“No one wanted this. No one wants to live in this type of world,” said Social Welfare speaker Akinyi Shapiro, who views her graduation as a time for both celebration and reflection. “Listen to those who are being attacked for nothing other than the color of their skin. Decide who we want to be as social workers, how we’re going to change our communities and commit to anti-oppressive practices that will make this country better.”

Amy Zhou noted that the stay-at-home order in Los Angeles took place just as the winter quarter was winding up at UCLA. “We had no idea that the last time my classmates and I would see each other at the end of the winter quarter would be the last time that we would see each other in person as a graduating class.”

Zhou took advantage of the virtual platform to include a series of video clips that showed her and her classmates pledging solidarity in their dedication to practice planning in a manner that will uplift their communities. “When one falls, we all fall,” they conclude, their voices in unison. “When one rises, we all rise.”

As with any commencement, the virtual ceremony was also an opportunity for the graduating students to acknowledge their mentors — the faculty, friends and, especially, family members who have helped them along their journeys.

“Muchisimas gracias,” said Kassandra Hernandez of Public Policy during her commencement remarks. “Thank you, mom and dad, for all that you’ve given me — all the sacrifices you have made for me.”

Hernandez then addressed her peers. “You are ready to take on the world and cause some change because we all know that that’s why we came to Luskin — to cause change.”

In his keynote address, Pérez also spoke of change. He talked about his time as a leader in California’s government, pointing to accomplishments such as health care reform and the creation of the state’s Rainy Day Fund. That financial reserve had grown to about $16 billion by the time of the pandemic, he noted, helping the current Legislature and governor lessen the economic damage from the COVID-19 downturn.

In Pérez’s view, making a meaningful difference to society requires not only a vision, but perseverance. 

“As graduates of one of the nation’s premier schools for progressive planning and policy, you need to be among the leaders. Make ripples. Make waves,” he said. “Push yourself. Push the system. And when you think you’ve pushed enough, take a step, take a pause, and then push some more.”

Villasenor on Pooling Teaching Resources During COVID-19

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Public Policy Professor John Villasenor wrote a commentary for the Chronicle of Higher Education arguing for instructional collaboration among colleges as online classes continue into the fall 2020 term due to COVID-19 concerns. At the same time, “colleges are facing unprecedented budget shortfalls,” he noted. Using the University of California system as an example, Villasenor suggested campuses with similar academic calendars could increase course availability for students and lower overall costs for colleges. “Large-scale intercollege instructional collaboration would benefit students by providing them with more options in choosing their classes. It would also broaden the reach of colleges by expanding the pool of potential students for each course, thereby reducing the chance that a course would be underenrolled,” he wrote. Villasenor cautioned that such sharing arrangements would not come without challenges, but added, “The biggest challenge of all would probably be overcoming the inevitable institutional resistance to such pooling of instructional and virtual classroom resources.”

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State’s Black, Latino Workers Less Likely to Be Covered by Unemployment Insurance UCLA report recommends that California extend COVID-19 economic recovery funding to all workers

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By Eliza Moreno

An analysis of unemployment in California at the height of the COVID-19 crisis shows that as many as 22% of Blacks and 26% of Latinos were jobless, compared to 17% of both white and Asian workers.

The new report, by the UCLA Latino Policy and Politics Initiative and the UCLA Center for Neighborhood Knowledge, is based not only on data from the filing of unemployment insurance claims, but also on labor statistics and U.S. Census data.

The paper examines the totality of the pandemic’s effect through mid-April on the California labor market by including estimates of the numbers of undocumented workers and so-called discouraged workers — people who want to be employed but are not actively engaged due to factors like job shortages, discrimination or a lack of requisite skills.

With state officials discussing a recovery package that will include adjustments to unemployment support, the UCLA report highlights the importance of including assistance for all types of workers, not just those who have filed unemployment claims. According to the study, roughly 1 million additional workers need assistance, and between 350,000 to 500,000 of them are undocumented.

“Many of the people facing devastating economic losses are in the shadows, and this report puts a figure to that loss so that policymakers understand where to focus their support as we move toward recovery,” said Sonja Diaz, founding director of the Latino Policy and Politics Initiative.

The report’s other key findings include:

  • More than 3 million workers in California have lost their jobs as a result of the COVID-19 pandemic, more than any other state.
  • More than 900,000 Californians have lost their jobs due to layoffs and have stopped looking for work as a result of the pandemic.
  • Over a quarter of Californians experiencing job loss were ineligible for unemployment insurance.
  • One-third of Californians who are receiving unemployment insurance are Latino.
  • Latinos are 59% of Californians who are ineligible for unemployment insurance.

“Economic recovery can only be achieved by understanding who is hurting the most from the pandemic-induced recession,” said Chhandara Pech, a researcher at the Center for Neighborhood Knowledge and co-author of the paper. “Our report underscores that in the nation’s richest state, those at the bottom of the economic ladder need help the most.”

The report recommends that state policymakers expand the eligibility requirements for unemployment insurance, including for workers who may need to take time off to care for sick relatives. It also urges expansion of support to include health care and rental assistance, including for undocumented Californians.

The research brief is the fourth in a series of research papers examining the economic impact of the COVID-19 pandemic on neighborhoods in Los Angeles County. Previous papers in the series found that Asian-American and Latino neighborhoods in Los Angeles County were most vulnerable due to the pandemic’s impact on the retail and service sectors, Latino neighborhoods were less likely to receive the individual rebate under the CARES Act, and many Blacks and Latinos live in neighborhoods that lack basic necessities during the county’s safer-at-home order.

The research is being conducted with assistance from Ong & Associates, an economic and policy analysis consulting firm specializing in public interest issues. Ong & Associates provided services pro bono for the study. Its founder is Paul Ong, director of the Center for Neighborhood Knowledge, which is housed in the UCLA Luskin School of Public Affairs.

CNK Makes COVID-19 Information Available Via Online Data Map

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A new online map and data repository highlight research conducted during the COVID-19 pandemic by the UCLA Center for Neighborhood Knowledge. The interactive visualization shows how different communities in Los Angeles County have been impacted by the health crisis. It draws on data and research conducted by UCLA Luskin Research Professor Paul Ong, director of the Center for Neighborhood Knowledge, working in partnership with Ong & Associates, the UCLA Latino Policy and Politics Initiative, UCLA Ziman Center for Real Estate, and the UCLA Luskin Institute on Inequality and Democracy. It visualizes information from a series of recently distributed research briefs that show disadvantaged communities are facing greater risks of income insecurity, job displacement and other hardships because of the economic fallout from the novel coronavirus.

Abrams on Setting Priorities in the Next L.A. Budget

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LAist cited Social Welfare Chair Laura Abrams in an article about budget cuts the city of Los Angeles is facing amid an economic downturn brought on by the COVID-19 pandemic. At issue is the appropriate level of funding for the Los Angeles Police Department. LAPD supporters say uniformed police have been expected to provide an ever-expanding array of community services, especially during the pandemic. Activists argue that law enforcement funding should not be increased while vital services go underfunded. On a conference call organized by the Stop LAPD Spying Coalition, Abrams said, “Police officers, even when well-intentioned, are not social workers.” Becoming a certified social worker requires special training, including adhering to a code of ethics and gaining the ability to advocate for vulnerable communities, she said, adding, “These skills or training cannot be paralleled by any work in law enforcement.”

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Yaroslavsky Seminar Becomes Crash Course in L.A. Crisis Management

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Zev Yaroslavsky, director of the Los Angeles Initiative at UCLA Luskin, was featured in a Los Angeles Times column about his spring public policy graduate course, which shifted to an online seminar because of the COVID-19 pandemic. The former L.A. county supervisor and city councilman typically focuses the course — co-taught by his former chief deputy Alisa Katz — on regional institutions and leaders and how they influence policy and quality of life. The change has allowed guest speakers, including those on the front lines of leadership during the crisis, to participate. Guests have included county supervisors Kathryn Barger and Mark Ridley-Thomas. Most recently, Los Angeles Mayor Eric Garcetti and Barbara Ferrer, director of the L.A. County Department of Public Health, broke away from their daily press briefings and other public appearances to chat directly with students via Zoom. “What better way to counterbalance their theoretical and quantitative training than to show them real-world, life-and-death decision-making in the moment?” Yaroslavsky said.

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Telehealth Offers Chance to Lessen Health Inequities for Latinos

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A surge in telehealth services amid the COVID-19 pandemic presents an opportunity to bridge inequities in access to health services, according to a report from the UCLA Latino Policy and Politics Initiative (LPPI) and the David Geffen School of Medicine at UCLA. A previous study from LPPI found that more than 7 million Latinos in California lack adequate access to health care. Telehealth could lessen that shortfall if implemented strategically, according to the new report. “Latinos, who are twice as likely to lack health insurance than other Californians, are increasingly online and have high adoptions of cellphone technology,” said Sonja Diaz, LPPI founding director. “Telehealth can serve as an important bridge to ensure that underserved communities, especially rural and linguistically diverse patients, access the medical attention they need.” Telehealth, which has surfaced as a medical screening tool during the pandemic, also has application in mental health and social services settings. “Telehealth will never replace the importance of face-to-face interactions between a patient and their doctor,” said report co-author Yohualli B. Anaya, a physician at UCLA Medical Center, Santa Monica. “But improving access to high-quality care is an important first step that can start to address systemic inequities in health care and save lives.” The report offers guidelines to help California advance telehealth in underserved communities, including accommodating monolingual Spanish-speakers and expanding access to broadband technology.