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Essential Workers Don’t Want to Be Heroes, Diaz Says

Sonja Diaz, executive director of the UCLA Latino Policy and Politics Initiative, was featured in an NBC News article about the impact of COVID-19 on Latinos in Los Angeles. More than 1 million COVID-19 cases have been reported in Los Angeles County, with a disproportionate effect on Latinos. While they make up about half of the county’s population, Latinos are hospitalized three times more often than white people, the article said. Across California, Latinos make up 40% of the population but account for 55% of confirmed COVID-19 cases and 47% of deaths. Many essential workers must report to work despite the increased risk of exposure to the virus. Black and Latino neighborhoods with high density, lack of green space and few grocery stores are particularly vulnerable. “People go to work not to be heroes but because they need money to exist,” Diaz said. “They’re more likely to live in communities that are not resilient to overcoming or surviving a pandemic.”


Tilly Sees Opportunity for Retail Workers to Voice Concerns

Urban Planning Chair Chris Tilly was featured in a WWD article about the challenges facing front-line and retail workers during the pandemic. Big companies like Walmart and Amazon have made efforts to compensate their workers and institute safety measures, including staggering breaks, handing out protective gear, and offering one-time bonuses and temporary raises for employees. However, front-line workers still face increased risk of exposure to COVID-19 while working for low hourly wages and managing additional responsibilities. According to Tilly, highlighting inequalities has been one way worker advocacy groups have sought to frame the discussion, keeping the attention on workers speaking out about pay and safety issues. “Even though most retailers have backed off the hazard pay, or limited it to sort of one-off bonuses, there is, I think, in the general public a renewed respect for this workforce,” Tilly said. “I think that creates an opportunity … to advocate more for protections but also for more voice.”


Segura and Diaz Weigh In on Influence of Latino Vote

UCLA Luskin Dean Gary Segura spoke to El Diario about the impact of Latino voters on the outcome of the presidential election. Segura noted that Latino participation was “very strong” in Nevada, Arizona, Wisconsin, Michigan, Pennsylvania and Colorado states that were crucial in Democrat Joe Biden’s victory. According to Latino Decisions, a political opinion research firm co-founded by Segura, Biden had particularly strong support among Mexican and Puerto Rican voters. The pandemic, which disproportionately affects Latinos, and the economy were important factors in mobilizing the Latino vote. “Work has become the most important thing for the community, and not the political parties,” Segura said. El Diario also cited Sonja Diaz, executive director of the Latino Policy and Politics Initiative, which is researching Latino engagement in the election. “In counties with high Latino density, many of them key in this count, Latino voters opted for Vice President Biden,” Diaz said.


Ong Discusses Rising Asian American Unemployment

Research Professor Paul Ong was featured in on NPR’s Morning Edition discussing the disproportionate rise in unemployment among Asian Americans. The jobless rate of Asian Americans was lower than that of whites, Blacks or Latinos last year at 2.8%, but it rose above the rate of whites and Latinos to 15% in May. Ong explained that “people are avoiding [areas like Chinatown] because of this myth that somehow Asian Americans are tied in with the spread of coronavirus,” leading to an earlier and deeper drop in foot and vehicle traffic in Chinatown compared to the city’s other commercial neighborhoods. While immigrant communities can provide support and opportunities in ordinary times, Ong said that over-reliance on those networks can be a trap during a crisis like the pandemic. “Certainly that is untrue and unfair, but there’s no question that it gets reflected in the impact on the ethnic economy,” he said.


Tilly Comments on Rise of Cleaning Robots

Urban Planning Professor Chris Tilly spoke to the Washington Post about the rapid spread of cleaning robots. Many hospitals, airports and other businesses are investing in cleaning robots that use ultraviolet light to disinfect rooms faster and more thoroughly than most human workers. The robots also help maintain social distancing standards. Some robots are used in tandem with human workers to speed up the cleaning process, but many working-class people face heightened risks of losing their jobs due to increasing automation. Tilly noted that this type of Big Tech adoption could disproportionately affect women and people of color, who hold retail and custodial jobs in greater numbers. However, he added that it does take a fair amount of time to train robots, making some hesitant to invest in the new technology. In some cases, robots were still struggling to learn shelf inventory after being in stores for nearly a year.


The Stock Market Is Not Your Friend, Jacoby Says

Public Policy Professor Sanford Jacoby spoke to WalletHub about the COVID-19 pandemic’s impact on American workers’ sense of job security as Labor Day approaches. A WalletHub survey found that 75% of people will not travel this Labor Day weekend, and Jacoby predicted that reduced revenue for those in the vacation industry will hit small businesses the hardest. Jacoby recommended helping small businesses and restaurants through government subsidies of restaurant meals, as well as the elimination of fees at state and national parks and campgrounds. He also argued that big shareholders have taken advantage of labor during the pandemic, contributing to the staggering inequality in the American economy. “The top 10% of the wealthiest American households own 93% of the stock, while the bottom half of U.S. households own no stock whatsoever,” he said. “It’s time to educate Americans that the stock market is not their friend and that it mostly benefits America’s wealthiest.”

Tilly Co-Authors New Report on Future of Retail

New technologies in the retail sector are likely to mean more monitoring and coercion of workers, and a stronger advantage for large companies like Walmart and Amazon, according to a new report co-authored by Chris Tilly, professor and chair of UCLA Luskin Urban Planning. E-commerce has accelerated during the COVID-19 pandemic, but stores have still remained an important way of selling goods, according to Tilly and co-author Françoise Carré, research director of the Center for Social Policy at the University of Massachusetts, Boston. “During the peak of the lockdowns, 70% of people in the U.S. were still buying groceries in stores,” Tilly said. “And for those that order groceries online, a worker collects their goods from the store and makes them available for curbside pickup or delivery. This shows how technology is in many cases changing workers’ jobs rather than eliminating them.” In addition to changing the mix of tasks that workers are expected to carry out, employers are likely to deploy new technologies in ways that increase the monitoring and surveillance of retail workers. “We have been hearing about e-commerce wiping out retail stores and jobs, but our two years of research tell a very different story,” Carré said.  The report is part of a broader multi-industry research project led by the UC Berkeley Labor Center and Working Partnerships USA that examines the impact of new technologies on work. The project is supported by the Ford Foundation, the W.K. Kellogg Foundation and the Open Society Foundations.

Report Shows Major Effects of COVID-19 on Asian American Labor Force Increasing difference in unemployment, jobless rates between Asians and whites among the findings

By Melany De La Cruz-Viesca

A UCLA report released today reveals the disparate economic impact the coronavirus pandemic has had on Asian Americans and points to a need to expand financial relief for all workers in order to stave off the worst effects of the crisis and ensure a strong recovery.

While anecdotal evidence suggests that Asian American businesses, particularly those in big-city ethnic enclaves, experienced the impact of COVID-19 earlier and more deeply than others as a result of xenophobia and racial discrimination, there has been little empirical data to show the overall effect on Asian Americans in the labor market.

The new analysis, by researchers from the UCLA Center for Neighborhood Knowledge, the UCLA Asian American Studies Center, and Ong & Associates, used employment and labor data for California and New York to better understand the nature, pattern and magnitude of the COVID-19 economic disruption to Asian Americans between March and May 2020.

The report found an increased difference in unemployment and joblessness between Asian Americans and whites during this period, compared with the period before the pandemic, when the rates were nearly identical. By May 2020, the researchers found, the unemployment rate for Asians was 15% and the jobless rate was 21%, compared with 12% and 16% for whites.

In addition, while Asian Americans made up 16% of the California labor force in February 2020, they filed 19% of initial unemployment claims over the two-and-a-half months of the shutdown. In New York state, they accounted for 9% of the labor force but filed 14% of claims by mid-April.

The pandemic has had a profound effect on disadvantaged Asian Americans, the researchers note. Among those in the labor force with a high school education or less, 83% filed unemployment claims in California, compared with 37% for the rest of the California labor force with the same level of education.

According to the report, many of these economic effects of COVID-19 are due to the fact that Asian Americans are heavily concentrated in a small number of states and frequently work in industries that have been particularly hard hit by the pandemic and shelter-in-place mandates.

Nearly 1 in 4 employed Asian Americans work in the categories of hospitality and leisure, retail, and other services, the last of which includes businesses like repair shops and personal services such as hair-cutting and laundries. The unemployment rate for Asian Americans in the hospitality and leisure sector in April was 39%, compared with 36% for non-Hispanic whites. In the other services sector, the rate was 40% for Asians and 19% for whites, according to the report.

In terms of business closures during the pandemic, the authors estimate that 233,000 Asian American small businesses closed from February to April, representing a decline of 28% over the two-month period. The 1.79 million non-Hispanic white small businesses that closed over the same period represented a decline of 17%.

“An important question to consider for the future is whether these disparities will continue as the economy reopens and be exacerbated by the apparent increase in anti-Asian sentiment in the U.S.,” said Paul Ong, co-author of the report and director of the Center for Neighborhood Knowledge at the UCLA Luskin School of Public Affairs.

A number of policy recommendations outlined in the report would provide much-needed economic relief to marginalized and low-income Asian Americans, in particular those in the service sector. They include:

  • Enact federal policy to extend unemployment benefits and small business assistance, such as the Paycheck Protection Program and the Economic Injury Disaster Loan assistance program from the U.S. Small Business Administration.
  • Enact additional state policies that provide benefits to marginalized populations least likely to receive unemployment benefits through the CARES Act.
  • Enact additional policies to assist small businesses, including the so-called resiliency funds established by some local governments.
  • Increase efforts to ensure marginalized populations take advantage of governmental, private and philanthropic resources to help people weather the financial hardships of COVID-19.
  • Enact federal and state polices and fund programs to equip economically displaced people with job skills that are marketable during and after the COVID-19 crisis.

“We need to invest in all workers to ensure a robust recovery,” the researchers write.

The Center for Neighborhood Knowledge (CNK) conducts basic and applied research on the socioeconomic formation and internal dynamics of neighborhoods, and how these collective spatial units are positioned and embedded within regions. The center is housed in the UCLA Luskin School of Public Affairs.

Established in 1969, the UCLA Asian American Studies Center has been at the forefront of producing and disseminating knowledge of the lives of Asian Americans and Pacific Islanders through research, archival and film documentation, publications and civic engagement.

Ong & Associates is an economic and policy analysis consulting firm founded by Paul Ong that specializes in public interest issues; the firm provided services pro bono for the study.

Tilly on the Deterioration of Worker Protections

A KQED podcast series on how American workers have lost benefits, power and protections over the last few decades spoke with Urban Planning Professor Chris Tilly, an authority on labor economics. Tilly explained the phenomenon of the “fissured workplace,” where full-time employees work side by side with part-timers, temps, gig workers and contractors. Some classes of workers receive no health coverage, overtime pay, worker’s compensation or other protections, increasing company profits while breaking up worker solidarity. Tilly described a job he held in the late 1970s at a hospital that directly employed not just health-care professionals, but cafeteria staff, custodians and maintenance workers. Now, such positions would be outsourced at many companies, a trend that emerged not from new laws or regulations but from “an experimentation process,” he said. By testing existing legal boundaries, Tilly said, managers and executives discovered that “we could get away with this, there’s nothing stopping us from doing this.” Tilly’s segment begins at minute 23:35.

Alumni Offer Advice on an Uncertain Job Market Class of 2020 hears words of encouragement from two who graduated during the Great Recession

By Mary Braswell

Joey Shanley and Andy Sywak know what it’s like to look for a job in an economy shaken by uncertainty. The two UCLA Luskin alumni graduated in 2009 as the nation struggled to emerge from the Great Recession.

Each embarked on career paths that took surprising-but-welcome turns, and each emerged with insights about job strategies that work, including adjusting your mindset to weather unpredictable times.

At an online panel hosted by UCLA Luskin Career Services, Shanley and Sywak shared their wisdom with graduates entering the workforce during a downturn that has eclipsed the recession of a decade ago. Their words of advice to the Class of 2020 were both practical and encouraging.

“You have a master’s degree from one of the top top-tier universities in the world. I don’t have a crystal ball. I can’t tell you when you will find a job, but I will tell you that you will find a job,” said Shanley, who earned his master’s in social welfare and now manages transgender care programs at Kaiser Permanente Southern California.

Before and after he earned his master’s in public policy, Sywak worked in journalism, government, nonprofits and the private sector. He now uses policy and planning skills as a compliance manager for the West Hollywood startup AvantStay, which specializes in high-end short-term rental properties.

In each position he has held, Sywak pursued his longstanding interest in local government, and he encouraged students to “find that common thread” when presenting resumes with a wide range of experiences.

‘The thing that we always look for is people who can create solutions.’ — Andy Sywak MPP ’09

Shanley pursued politics and film before dedicating his life to social work, and even then a few unexpected turns awaited him.

“If you pulled me aside five years ago and said, you know, Joey, you’re going to be neck-deep in transgender health, I would have said that sounds great but that’s not my career path,” said Shanley, who manages Kaiser’s gender-affirming surgery program and is helping to launch a pediatric transgender care clinic.

“This is where my career has gone, and it’s been beyond even my wildest hopes.”

The May 29 panel launched a series of Career Services activities aimed at supporting students and alumni throughout the summer. At the next event, a Zoom conversation on July 7, Marcia Choo, vice president of community development at Wells Fargo Bank, will discuss how to align career decisions with equity and social justice.

Shanley and Sywak invited freshly minted policy, planning and social welfare graduates to remain in touch, to seek career advice or simply to strengthen the UCLA Luskin alumni connection.

The power of networking can be tapped well before graduation, Shanley noted. He recalled poring over the entire list of MSW field placements, then scouring websites of employers that piqued his interest. Whether or not they had active job listings, he reached out to set up introductory meetings and always followed up with both an email and a written note.

“I’m still old school,” he said, and hiring managers may be, too. “When all the candidates look equal but there’s a nice, handwritten thank-you card from you, that’s going to actually help elevate your position in the rankings.”

Both in interviews and on the job, the ability to communicate clearly and think creatively are key, Sywak added.

“When you work at a startup, people are given pretty big responsibilities pretty easily. … The thing that we always look for is people who can create solutions,” he said.

The COVID-19 pandemic has made certain skill sets essential on the job, the alumni added. Employees who have transitioned to a virtual environment, with clients or with colleagues, should master new technologies, design skills and ways of communicating to remain relevant, they said.

Both Shanley and Sywak counseled the graduates to view their hard-won master’s degrees as the beginning, not the end, of their education.

“There’s a lot that we can learn in those first few years out of grad school,” Shanley said. “Make sure that you’re listening, make sure you continue to have curiosity. …

“Especially now, life is hard for everybody. Make sure that you can funnel that into a place that’s effective in the workplace. Help find the solutions.”