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Archive for category: Business and the Environment

Jennifer Gorman MPP ’26 Drives Hydrogen Innovation at Honda As a summer intern on Honda’s Hydrogen Solutions Team, Gorman conducted market research, regulatory analysis, and workforce planning.

August 27, 2025/0 Comments/in Business and the Environment, Environment, For Students, Luskin's Latest Blog, Public Policy, Public Policy News /by Peaches Chung

Jennifer Gorman MPP ’26 reflects on her summer with American Honda Motor Co.’s Hydrogen Solutions Team, where she gained firsthand insight into how corporations, policymakers, and implementers collaborate to advance clean energy solutions.

Where are you working this summer and what are your primary responsibilities or focus areas day-to-day? 

This summer I interned at American Honda Motor Co. on their Hydrogen Solutions Team within the Sustainable Business Development Unit. One of my main projects was a market validation analysis, where I mapped regulatory requirements, reviewed decarbonization plans across California, and interviewed potential public sector offtakers to help Honda assess fuel cell market demand and shape its commercialization strategy. I also created a workforce development strategy for internal use to guide the company’s efforts to build a skilled workforce capable of servicing its fuel cells. Together, these projects helped Honda better understand where demand for fuel cells is strongest and how to support the workforce needed to scale its hydrogen business. 

What’s one insight or perspective you’ve gained that surprised you, shifted your thinking, or changed how you approach public policy? 

Through conversations with transit agencies, cities, and energy service providers, I realized how critical it is to include implementers in policy design. Too often, policies are developed at a high level without fully accounting for the realities faced by those responsible for executing them. For instance, California’s Innovative Clean Transit rule requires transit agencies to purchase 100% zero-emissions buses by 2029, but currently, only one zero-emissions bus model meets the range needed for most routes. Engaging implementers can reveal practical challenges and opportunities that aren’t apparent from a pure policy or analytical perspective. Policymaking must be a collaborative process that integrates the expertise of those who will bring policies to life on the ground.  

As a policy student, what insights have you gained about how large companies like Honda navigate government regulations, environmental standards, or energy policy? 

Working at Honda showed me that corporate sustainability strategy isn’t just about following regulations; it’s also about anticipating policy trends to guide strategic planning and investments. Companies actively advocate for policies and programs that align with their business goals, monitor emerging standards, evaluate potential market opportunities, and plan technology and workforce development accordingly. This experience gave me a new perspective on how policy impacts real-world outcomes: it shapes the pace of innovation, and the practical steps companies take to implement cleaner energy solutions.  

Any advice for peers seeking similar internships or career paths? 

Don’t be afraid to explore careers or internships beyond the traditional government or nonprofit paths. The private sector plays a critical role as both an advocate and implementer in policy processes. Experiencing policy from this perspective can reveal how decisions are put into practice, how incentives shape behavior, and ultimately how change happens. These insights can help you become a more thoughtful and effective policy practitioner in any context. 

UCLA Launches New Master of Real Estate Development Program Greg Morrow, a real estate professional, educator and UCLA alumnus, will lead the Luskin School-based initiative

January 7, 2025/0 Comments/in Alumni, Business and the Environment, Climate Change, Development and Housing, For Faculty, For Policymakers, For Students, For Undergraduates, Public Policy, Public Policy News, School of Public Affairs, Urban Planning Anastasia Loukaitou-Sideris /by Mary Braswell
UCLA is launching a master of real estate development program, or MRED, which combines the resources of America’s top-ranked public university with hands-on learning from industry leaders in one of the world’s most dynamic real estate markets and learning labs.

The one-year UCLA Luskin MRED is a new kind of real estate program, distinguished by unprecedented collaboration with industry leaders and opportunities for students to apply their academic training to real-world challenges through case studies, site visits and competitions. Mentoring, internship and networking opportunities will give them further access to innovative thinkers and workplace experiences to enhance their career prospects.

The MRED program’s cutting-edge curriculum integrates academic and experiential learning to equip students with both the analytical and practical skills to succeed in a range of careers and a big-picture understanding of the real estate industry’s power to create meaningful community impact.

UCLA has appointed Greg Morrow, a real estate professional and educator who founded UC Berkeley’s MRED+Design program, to lead the new UCLA program. Morrow earned master’s degrees in city planning and architecture from MIT and a doctorate in urban planning from UCLA.

Headshot of a man with glasses

Greg Morrow

“I’m thrilled to be back in L.A. to launch an MRED program that is unlike any other in content, outlook and emphasis on real estate’s central role in shaping society,” Morrow said. “Working with our industry partners, we aim to cultivate future leaders who have superb professional skills and a deep understanding of socioeconomic and policy issues in order to create more livable, resilient, equitable communities.”

MRED students will study under and work alongside accomplished professionals, including developers, lenders, private equity investors, real estate and land use lawyers, affordable housing officials, policy leaders, architects, builders, construction executives, planners and innovators in sustainability. These industry experts helped design the curriculum and will teach most of the classes.

“We’re teaming up with UCLA’s faculty to ensure that students gain the essential skills to succeed in whichever real estate field they choose,” said Alex Rose, executive vice president for development at Continental Development Corp. and a member of UCLA Luskin’s board of advisors. “From day one, graduates of the UCLA Luskin MRED program will have the tools to contribute not just to their employers but to make a difference in their communities as well.”

The interdisciplinary program is housed in the Luskin School of Public Affairs’ urban planning department and will include courses in the Anderson School of Management, UCLA Law and other departments across the university. Students will also have access to broad real estate expertise at UCLA through the Ziman Center for Real Estate, Lewis Center for Regional Policy Studies and the innovative cityLab research center in the department of architecture and urban design.

The new program reflects the University of California’s effort to establish educational paths that address specific workforce needs. In addition to nuts-and-bolts real estate competencies, MRED students will be exposed to the latest trends in real estate —  from AI and new design paradigms to advanced construction techniques and financing tools. The program will also address key issues of affordability, equity, sustainability and how development interacts with larger urban development systems.

The curriculum is designed to develop students’ critical thinking, teamwork, communication and problem-solving skills, which are also essential for success in the workplace.

“Los Angeles is an ideal city in which to study real estate,” said Cecilia Estolano, a member of the Luskin board of advisors and a leading expert on contemporary urban planning issues with experience in economic and workforce development, land use, environmental equity and urban revitalization. “We have a diverse economy, dynamic neighborhoods and a range of real estate problems requiring bold, innovative, systemic solutions. UCLA’s MRED will challenge students to situate real estate development in a broader policy context.”

A cultural trendsetter that welcomes reinvention, Los Angeles is undergoing an ambitious urban transformation, including major housing and transit initiatives, as it prepares to host the 2026 World Cup, the 2027 Super Bowl and the 2028 Summer Olympics.

“Los Angeles has proven to be a laboratory marked by innovations that become models for the nation,” said Andy Cohen, co-chair of the Gensler design and architecture firm. “UCLA is at the heart of this global metropolis, giving students in this important new program front-line access to learn from the best so they can shape the real estate industry and build a better future for our cities — locally and internationally.”

“Luskin is a powerful platform that seeks to educate and challenge change-makers to tackle pressing societal issues,” said Anastasia Loukaitou-Sideris, interim dean of UCLA Luskin. “The new master in real estate program is a perfect fit for Luskin. We can’t wait to welcome our first class next year.”

The program is designed for applicants from diverse fields, within and outside real estate, and backgrounds.

“UCLA is a global brand that attracts leading scholars, students and industry partners and has a devoted international alumni network,” Morrow said. “By leveraging the best of UCLA and its alumni, the UCLA Luskin MRED program will build a global brand in real estate. Our graduates will not only change the industry but also change the face of real estate.”

L.A. Mayor Focuses on the Need for Housing Solutions During UCLA Luskin Summit Karen Bass visits campus to join discussions on the value of research about issues like homelessness, climate resilience, governance and equity in transportation

April 23, 2024/0 Comments/in Alumni, Business and the Environment, Development and Housing, Diversity, Environment, For Faculty, For Policymakers, For Students, For Undergraduates, Health Care, Latinos, Public Policy, Public Policy News, Research Projects, School of Public Affairs, Social Welfare, Social Welfare News, Social Welfare PhD, Transportation, Urban Planning Zev Yaroslavsky /by Les Dunseith

By Les Dunseith

On April 17, Los Angeles Mayor Karen Bass was the featured speaker as scholars, civic leaders and the philanthropic community came together to discuss policy issues during the sixth annual UCLA Luskin Summit.

What was on her mind? Housing.

Bass, who declared homelessness a state of emergency immediately upon taking office as mayor in December 2022, told the more than 300 people in attendance at the UCLA Luskin Conference Center that her office is now turning more attention to longer-term solutions after initially emphasizing urgency in getting unhoused people off the streets.

“It is not reasonable for somebody [needing shelter] to be able to stay around while we get housing built,” she said of the challenge to provide shelter for people in need amid an ongoing affordable housing crisis.

The mayor’s remarks were delivered during a discussion with Jacqueline Waggoner MA UP ’96, the current chair of the Luskin School’s Board of Advisors. Waggoner, who is the president of the Solutions Division for Enterprise Community Partners, said she was heartened by the mayor’s intense focus on homelessness, given the magnitude of the problem in Los Angeles.

Bass, a former congresswoman who now chairs the Homelessness Task Force for the U.S. Conference of Mayors, said that meeting with mayors around the country presents an opportunity to learn from others, and for other cities in the United States to benefit from what is being done in Southern California. She had announced a new housing initiative based on a program in Atlanta two days before speaking at the Luskin Summit.

“I feel good in terms of what we can do and how we should move forward,” said Bass, who then emphasized, “the biggest question is scale.”

two men in ties sit on stage as one speaks

During an on-stage interview by ABC7’s Josh Haskell, left, the results of the ninth Quality of Life Index were unveiled by UCLA’s Zev Yaroslavsky. Photo by Stan Paul

Concerns over housing affordability was also a key takeaway from the ninth annual Quality of Life Index, which was publicly unveiled in the opening session of the 2024 Luskin Summit. The project at UCLA Luskin is directed by former Los Angeles public official Zev Yaroslavsky, now an adjunct faculty member at the UCLA Luskin School of Public Affairs.

Concerns over the high cost of living pushed the satisfaction of Los Angeles County residents back to its lowest-ever level, according to the annual survey, which received coverage as breaking news by media outlets that included the Los Angeles Times, area radio stations and the local affiliates of all four major U.S. broadcast TV networks.

More than half of respondents, or 59%, cited housing as the most important factor in their rating. During a Q&A moderated by reporter Josh Haskell of ABC7 in Los Angeles, Yaroslavsky pointed out that renters are feeling especially pessimistic about their futures.

“In our survey, we found that 75% of renters do not think they will ever be able to afford to buy a home in a place they’d like to live in Los Angeles County. Think about that — more and more people in our region see the American dream of homeownership slipping away,” Yaroslavsky said.

Yaroslavsky’s remarks were followed by six breakout sessions that examined timely policy issues from the perspective of scholarly research originating at the Luskin School and its affiliated research centers.

Summit attendees heard about studies and policy proposals in climate resilience, governance and equity in transportation. Panels made up of UCLA Luskin scholars and experts from the public, private and nonprofit sectors took on pressing issues affecting Los Angeles and beyond:

  • What strategies can governments adopt now to help communities withstand rising temperatures?
  • How is the Southland voter pool changing in this election year, and how can Los Angeles better provide representation for its 3.8 million people
  • How are government agencies and nonprofits meeting the transportation needs of the region’s most disadvantaged people?

Much of the conversation was guided by research conducted by the UCLA Luskin Center for Innovation, the Institute of Transportation Studies, the Lewis Center for Regional Policy Studies and the Latino Policy and Politics Institute.

two Black women chat while seated on a stage with microphones in handBoard of Advisors chair Jacqueline Waggoner emceed the discussion with Mayor Karen Bass. Photo by Stan Paul
two Black women chat while seated on a stage with microphones in hand
two Black women chat while seated on a stage with microphones in hand
mayor in green poses with young people
mayor in green poses with young people
mayor in green suite chats with young person as they walk
mayor in green suite chats with young person as they walk
four people chat together inside a conference ballroom
four people chat together inside a conference ballroom
people at tables in large ballroom
people at tables in large ballroom

The session with the mayor was the final session of this year’s Luskin Summit. For about an hour, Bass answered questions and engaged in conversation with Waggoner, a native Angeleno with a longtime connection to the Los Angeles Homeless Services Authority (LAHSA).

Since Bass took office, Waggoner said she has noticed visible change in the homeless population. In the past, she would see people leave the streets, only to return soon after.

“I haven’t seen those same people in a year, and what I would say to you is that you are on the path to permanent solutions,” Waggoner said to Bass.

“But I’m never satisfied,” replied Bass, a former social worker. She understands that people experiencing homelessness need not just roofs over their heads, but social services.

“I come at it with a bias because my background is in health care, and I just think we need to do much, much more,” Bass said.

She noted that mental health is something that people often talk about in connection to the unhoused population, but treatment for chronic diseases such as diabetes, heart disease, high blood pressure and cancer are also important and deserve attention.

“I feel that health needs to be at the center,” Bass said.

Waggoner said that with homelessness spreading “in every neighborhood, people want to do something about it.”

two women seatedAngelly Tovar of Rebel Group, left, and Avital Shavit of LA Metro discuss mobility solutions at a Summit breakout session. Photo by Mary Braswell
two women seated
two women seated
man seated, smiling
man seated, smiling
man pointing to screen
man pointing to screen

Noting UCLA Luskin’s public-private partnerships with organizations like Hilton Foundation, a Summit sponsor, Waggoner asked Bass about the role of businesses and other groups in helping to get people into permanent housing.

“We are a state of unbelievable wealth. We have many, many, many billionaires that live in the city, tons of multi-millionaires who do phenomenal charitable work,” Bass responded. “I feel good that we’ve been able to align the public sector. But now we need the private sector, we need private money … to expedite the building” of more affordable housing.

Relying on public money can be a slow process because of regulations, construction approvals and the need to juggle multiple funding streams.

“A private developer comes in and can get the development going,” Bass explained. “So, we are hoping that we can do a capital campaign. Everybody knows capital campaigns — buildings get built.”

During her discussion with Waggoner and the 25-minute audience Q&A that followed, Bass also talked about the city’s LA4LA plan to partner with private donors and business to purchase existing properties, including major hotels, to develop its system of long-term interim and permanent housing.

Noting the scale of the problem and an audience consisting of scholars, philanthropic leaders and community organizations, Waggoner pointed out that many people will need to play a part for Bass to realize her vision of a housing solution in Los Angeles.

“Everyone needs to have skin in this game,” Bass said.

The annual event is organized by the UCLA Luskin School of Public Affairs under the guidance of its Board of Advisors, and naming benefactors Meyer and Renee Luskin were among those in attendance. The event was supported by gifts from 12 local charitable organizations and businesses, many of which have been sponsors since the first Luskin Summit in 2019. This year’s theme was “Transformative Action.”

Mary Braswell and Stan Paul also contributed to this story. 

—

See additional photos on Flickr:

UCLA Luskin Summit 2024

Watch a recording of the mayor’s discussion with Waggoner and the audience Q&A on our Vimeo channel:

 

 

School Travels to State Capital for Research Briefing and Alumni Gathering Back-to-back events in Sacramento provide networking opportunities and showcase scholarly works

February 21, 2024/1 Comment/in Alumni, Business and the Environment, Development and Housing, Environment, For Faculty, For Policymakers, For Students, For Undergraduates, Politics, Public Policy, Public Policy News, School of Public Affairs, Urban Planning Anastasia Loukaitou-Sideris, Gregory Pierce, Michael Lens /by Les Dunseith

In mid-February, a contingent of more than 30 people from UCLA Luskin made the trip to northern California in an effort to connect with alumni, government officials and policy experts involved in state government.

The two-day gathering in Sacramento was envisioned as the first of what will become an annual feature of the Luskin’s School’s outreach efforts, pairing an alumni get-together in the state capital with a research-focused briefing for elected officials and their staffs.

The UCLA Luskin Briefing at UC Center Sacramento took place during the time when new bills were being finalized for the next legislative session, and the hope is that the research of UCLA Luskin and its various research centers can put current and future legislative leaders in a better position to make data-informed decisions.

“It was very well attended by elected and appointed officials,” noted Interim Dean Anastasia Loukaitou-Sideris, who made the effort a priority for this academic year and actively participated in the planning process. “The elected officials I talked to afterward were very appreciative for the event and told me that they hope to see more such events from our School.”

Two briefing sessions were held. A session on water management highlighted research by Adjunct Associate Professor Gregory Pierce MURP ’11 PhD UP ’15, co-executive director of the UCLA Luskin Center for Innovation. A session on affordable housing was led by Associate Professor Michael Lens, associate faculty director of the Lewis Center for Regional Policy Studies.

The briefing and the Alumni Regional Reception, which took place the evening before, brought together faculty, staff or alumni from all four departments — Public Policy, Social Welfare, Urban Planning and the Undergraduate Program — as well as members of the Luskin School’s Board of Advisors.

A group of about 20 current Master of Public Policy students also made the trip, getting an opportunity to connect directly with alumni whose footsteps they may hope to follow, including Assemblyman Isaac Bryan MPP ’18, a member of the affordable housing panel.

Find out more about the briefing and view the bios of the 12 people who participated as speakers or panelists.

View photos from the alumni reception

Sacramento Alumni Regional Reception 2024

View photos from the research briefing

Sacramento Briefing 2024

 

‘We’re Beginning the Work of Rewriting the Next Chapter of Los Angeles History’ Top officials join scholars and advocates to tackle the region's most pressing problems at the fifth annual UCLA Luskin Summit

April 26, 2023/0 Comments/in Alumni, Business and the Environment, Climate Change, Development and Housing, Diversity, Education, Electric Vehicles and Alternative Fuels, Environment, For Faculty, For Policymakers, For Students, For Undergraduates, Politics, Public Policy, Public Policy News, Research Projects, School of Public Affairs, Social Welfare, Social Welfare News, Urban Planning Anastasia Loukaitou-Sideris, Zev Yaroslavsky /by Mary Braswell

By Mary Braswell

A search for solutions to Southern California’s most urgent problems brought top researchers together with government and civic leaders at the fifth annual UCLA Luskin Summit.

Los Angeles City Council President Paul Krekorian gave the keynote address at the April 19 gathering, attended by more than 200 scholars, students and community members seeking to learn more about how the region is responding to homelessness, climate change, racial disparities, voting rights violations and more.

Krekorian spoke about the state of governance at L.A. City Hall, acknowledging that citizens’ faith has been shaken by corruption cases, politicized redistricting and the release of a racist recording that led to high-profile resignations. But he added that the upheaval has opened the door to a period of change.

“The kind of city hall that the people of Los Angeles deserve [is] a city hall that’s more ethical, more transparent, more trustworthy, more urgent, more collaborative and hopefully much more effective,” Krekorian said.

He laid out a roadmap that includes a top-to-bottom charter review that could add more seats on the City Council, change who decides land-use issues to reduce incentives for corruption, and take the power of setting district boundaries away from elected officials.

“Together, we’re turning the page on a very dark time and we’re beginning the work of rewriting the next chapter of Los Angeles history,” Krekorian said.

Zev Yaroslavsky, who oversees the annual UCLA Quality of Life Index, reports on this year’s findings. Photo by Les Dunseith

The Luskin Summit, held in person at the UCLA Faculty Club after three years of remote and hybrid convenings, continued its tradition of spotlighting the UCLA Quality of Life Index (QLI), a wide-ranging survey of Los Angeles County residents.

This year’s QLI revealed deep dissatisfaction with many aspects of life in L.A., a sign of the region’s slow emergence from the dual shocks of the COVID-19 pandemic and soaring inflation, said Zev Yaroslavsky, who oversees the survey as director of the Los Angeles Initiative at UCLA Luskin.

In conversation with ABC7 News reporter Josh Haskell, the emcee of this year’s Luskin Summit, Yaroslavsky said the high cost of housing continues to sow anxiety, with 28% of respondents saying they worry about losing their home and becoming homeless as a result.

“Now, let me put this in more stark terms than just percentages,” Yaroslavsky said. “The county’s population is a little over 10 million people, so 28% means that there are 2.8 million people in this county who are going to bed every night worried about whether they’re going to lose their home. Think about it that way. That’s a lot of people. That’s a lot of stress.”

The region’s housing emergency also took center stage at a plenary session that illustrated a hallmark of the Luskin Summit: the participation of key elected and appointed officials in a position to turn social science research into policies for change.

Lourdes Castro Ramírez, secretary of California’s Business, Consumer Services and Housing Agency, moderated the dialogue with L.A. County Supervisor Lindsey Horvath, L.A. City Council member Marqueece Harris-Dawson and the city’s chief of housing and homelessness solutions, Mercedes Márquez.

The conversation emphasized a new push to coordinate efforts by a multitude of agencies to relieve California’s housing emergency.

“A challenge of this magnitude requires all levels of government to work together, and that’s exactly what we have been doing over the last two years, working very closely with our federal partners, working very closely across the state agency and department, and working in a unified and coordinated manner with local cities, counties, continuums of care and folks on the ground that are doing this work every single day,” said Castro Ramírez, a UCLA Luskin Urban Planning alumna who oversees 11 state departments and boards.

The Luskin Summit’s plenary session on the region’s housing emergency featured, from left, Lourdes Castro Ramírez, secretary of California’s Business, Consumer Services and Housing Agency; Mercedes Márquez, Los Angeles’ chief of housing and homelessness solutions; L.A. City Council member Marqueece Harris-Dawson; and L.A. County Supervisor Lindsey Horvath. Photo by Les Dunseith

With the end of pandemic-era eviction moratoriums, Horvath said her office is working with cities to implement new protections for both renters and mom-and-pop landlords, with the aim of keeping residents in their homes.

“We have no time to waste,” she said. “We’re not going to wait until every detail is perfect. People are dying on our streets and we have to do something.”

The panelists credited newly elected Los Angeles Mayor Karen Bass for jumpstarting efforts to shelter the homeless, including the appointment of Márquez to cut the red tape that has delayed the construction and acquisition of desperately needed housing.

“We have identified 360 projects that are 100% affordable. That’s over 8,000 units that are now on a fast track,” Márquez said, adding that her team is also reviewing government-owned land including Metropolitan Transit Authority car lots that could be converted to residential development.

Harris-Dawson, whose district includes South Los Angeles, said housing strategies must be guided by a sense of equity to prevent poverty from becoming concentrated in pockets of the city.

“The commitment has to be both to build and build fast, but also to build where it’s difficult to build,” he said. That includes parts of the city where the prevailing attitude is “ ‘send all the poor people over there, build housing over there and build it as dense as you need to, but keep them over there’ — as if poverty is a communicable disease and living near it damages your quality of life somehow.”

The Summit also featured a series of breakout sessions where scholars, officials and advocates zeroed in on critical issues. They included representatives from UCLA Luskin research centers, including the Luskin Center for Innovation and its Human Rights to Water Solutions Lab, the Lewis Center for Regional Policy Studies, the UCLA Institute of Transportation Studies  and the UCLA Voting Rights Project. The sessions explored:

  • vehicular homelessness, the unique circumstances of those who must shelter in their cars;
  • persistent disparities based on race and ethnicity in the mortgage industry;
  • how to build popular support and political momentum for investments in climate infrastructure;
  • whether California’s plan to transition to zero-emission vehicles is sufficient to meet climate goals;
  • the uncertain future of voting rights pending decisions by the U.S. Supreme Court;
  • and the activation of far-reaching programs to bolster the region’s water supply.

Following the Summit, several participants gathered for a lunch presentation on equity and clean energy that included UCLA experts and representatives from the Los Angeles Department of Water and Power, the lead sponsor of this year’s Luskin Summit. Other sponsors include Bank of America, the Weingart Foundation, David Bohnett Foundation, California Community Foundation and California Wellness Foundation. The media partner is ABC7.

View photos from the 2023 UCLA Luskin Summit on Flickr.

Luskin Summit 2023

Weekend Event Harnesses the Power of Service Public Policy hosts aspiring public servants from across America for workshops focusing on policy issues and solutions

August 25, 2022/0 Comments/in Alumni, Business and the Environment, Climate Change, Development and Housing, Education, Environment, For Students, For Undergraduates, Luskin Center, Public Policy, Public Policy News, School of Public Affairs Kenya Covington /by Les Dunseith

Twenty-nine undergraduates from across the nation came to UCLA in mid-August for three days of study and discussion as UCLA Luskin Public Policy returned to in-person programming for its third Public Service Weekend.

“Harness the Power of Action-Oriented Public Service” provided aspiring public servants an in-depth look at a diverse array of career opportunities, policy developments, and social issues such as environmental justice, inequality, homelessness and immigration reform.

The program, which was produced in cooperation with the not-for-profit Public Policy and International Affairs (PPIA) organization, included a tour of a Los Angeles clean technology site and workshops conducted by UCLA faculty, alumni and staff.

“Additionally, we aimed to inspire students by sharing the life stories and successes of UCLA graduate students, alumni, policymakers and faculty doing the work on the front lines of advocating for policy reform and social change,” said Kenya Covington, a senior lecturer at UCLA Luskin who coordinated the program.

Speakers included Dean Gary Segura, as well as alumni William “Rusty” Bailey, the former mayor of Riverside, and Dan Coffee, a project manager for the UCLA Luskin Center for Innovation. Second-year MPP student Elliot Woods, chair of the School’s Black Student Caucus, shared educational and personal insights. He said experiences with the foster care system early in life have sharpened his determination to improve society through a career in public service.

man in industrial workplacePilot projects at the La Kretz Innovation Campus focus on green tech efforts to mitigate climate change.
man in industrial workplace
man in industrial workplace
man gestures in front of screen showing photos
man gestures in front of screen showing photos
man speaks at front of classroom with presentation slide behind him
man speaks at front of classroom with presentation slide behind him
man at podium speaks to group
man at podium speaks to group
four people sit at a table in the front of a classroom at UCLA
four people sit at a table in the front of a classroom at UCLA

A site tour of the La Kretz Innovation Campus exposed participants to creative clean technology ideas seeking to decrease the emissions that cause climate change. Participants learned about pilot projects involving lithium battery recycling, for example, and they witnessed how welding workspaces, 3D printing technology and chemistry labs can all play a role in developing green technology solutions.

The student participants were challenged by Covington to identify pressing societal problems, and faculty and staff facilitated learning exercises that helped them to define values that have been violated and the scale of problems to be addressed. The students wrapped up the Public Service Weekend with mock professional presentations that focused on potential solutions.

“The presentations were impressive,” Covington said. “Future social change depends largely on the development of leaders capable of taking on the most pressing social problems that we face in the world. With partners like PPIA, the Luskin School is doing just that.”

View photos on Flickr:

Public Service Weekend 2022

Former Governors Wilson, Davis Discuss Housing, Crime and More at Luskin Summit The two leaders, a Republican and a Democrat, express their differing perspectives on 'The State of California'

April 27, 2022/0 Comments/in Alumni, Business and the Environment, Climate Change, Development and Housing, Education, Environment, For Faculty, For Policymakers, For Students, For Undergraduates, Politics, Public Policy, Public Policy News, School of Public Affairs, Social Welfare News, Urban Planning Jim Newton, Zev Yaroslavsky /by Les Dunseith

By Les Dunseith

Former California governors Pete Wilson and Gray Davis headlined the closing session of Luskin Summit 2022: Research in Action on April 22, often tackling political issues from starkly different perspectives.

In a session moderated by UCLA Blueprint Editor-in-Chief Jim Newton and titled “The State of California,” the former governors explored topics such as the economy and inflation, housing, environmental issues and rising crime during a discussion that mostly reflected a tone of respectful disagreement.

The governors spoke during a half-day event at the Luskin Conference Center at UCLA to close out this year’s Luskin Summit, which is a series of research-informed, cross-sector explorations of the major issues facing Los Angeles and California. The day’s agenda also included the unveiling of the annual Quality of Life Index led by Zev Yaroslavsky, a well-known former elected official in Los Angeles who, like Newton, is now a faculty member associated with the UCLA Luskin School of Public Affairs.

Yaroslavsky’s session, which was moderated by news anchor Phillip Palmer of ABC7, explained why the rating in his survey of Los Angeles County residents fell to its lowest point in seven years of existence. A majority of respondents said they are dissatisfied with the overall quality of their lives as reflected in nine categories, including cost of living, education, the environment and public safety. And those topics were also front of mind during the governors’ discussion.

Wilson, a Republican who was California governor from 1991 to 1999, took note of the current $80 billion revenue surplus in California, saying that if current lawmakers can’t solve the state’s shortcomings, it won’t be for lack of funds.

“The state is rolling in money. That’s not the problem,” he said when asked by Newton to speculate on the public’s downbeat mood. “The way it is spent is what’s causing a lot of the dissatisfaction. There are people who are very much concerned about crime because they’ve seen a dramatic shift, a really discernible shift. And they’re concerned about their children’s education, and they should be.”

Davis, a Democrat who was governor of California from 1999 to 2003, took a different tack on Californians’ current mood in the wake of the COVID-19 pandemic.

“There’s a lot of good news globally, nationally and in California as it relates to people working again, and lower unemployment rates,” he said. “The bad news is that people have been through a very tough time. This has been two-and-a-half years where we’ve been told we can’t do this, we can’t do that. … People don’t like to be told what they can’t do.”

Solving society’s problems will require innovation, Davis said, and California is the right place. The number of U.S. patents that originated in California in recent years, he said, is roughly four times the number originating in the state that comes in second, Texas.

“If you want to invent something, this is the place to do it, in California,” he said. “We invent, we design, we create.”

Davis took note of the setting, a public research university in a state that is widely respected for its institutions of higher education. Mentioning that UCLA Chancellor Gene Block was in attendance, Davis continued, “There is nothing better about California than its 10 UC campuses. Nobody in the country has anything close to this.”

Block provided the introduction for the session, noting that Los Angeles faces substantial challenges relating to public safety, the ongoing pandemic and a shortage of affordable housing.

“These issues are bearing down on people all across the state. We’re not alone,” Block said. “Addressing them is going to require scholars, businesspeople, community leaders to really work together and devise and enact solutions.”

Noting the presence of the two former governors, Block continued. “Wisdom is gained by experience, and we have a vast amount of that here.”

Pete Wilson gestures during presentationRepublican Pete Wilson cited rising crime and the pandemic’s impact on schoolchildren as the top issues of concern among Californians. Photo by Les Dunseith
Pete Wilson gestures during presentation
Pete Wilson gestures during presentation
Gray Davis gestures during presentation
Gray Davis gestures during presentation
Chancellor Gene Block speaks during presentation at podium
Chancellor Gene Block speaks during presentation at podium
Photo shows Laura Shell at a podium
Photo shows Laura Shell at a podium
Two former governors and moderator sit in large chairs on stage during UCLA event
Two former governors and moderator sit in large chairs on stage during UCLA event

Newton, a former reporter and editor at the Los Angeles Times whose books include a recent biography of two-time governor Jerry Brown, asked Wilson and Davis to talk about their approaches to public safety.

Davis acknowledged crime rates are on the rise, although not to “where they were in the ’90s when Pete Wilson and I were a governor.”

One solution, he said, lies in effective law enforcement.

“Police have to be part of the equation,” said Davis, acknowledging past abuses by some officers. “Anyone who saw the video of the George Floyd murder knows it was appalling, not acceptable, and should never happen again. But there are some common-sense reforms that I think most law enforcement agree with.”

He called for a balanced approach. “The police have to behave in a respectful way, treat people with dignity, in a way that commands respect.”

Wilson echoed the sentiment. “It’s called community policing. And it makes great sense, as does treating people respectfully when you stop them as a police officer.”

In his view, however, effective law enforcement is too often undermined by a lenient criminal justice system, especially regarding violent crime.

“I think I was the first governor in the country to sign — what was also subsequently in the same year, an initiative measure — that was called three strikes. And what it did was to focus on recidivism, on the people who were career violent criminals. … It’s not fair to play with people’s lives by letting people out on the street who are known violent criminals.”

Davis countered by pointing to a shortcoming of taking a hard-line approach to crime — overcrowded prisons that tend to perpetuate societal and racial inequities. Incarceration without rehabilitation doesn’t work either.

“Getting people to transition from prison back to productive life requires an extraordinary amount of help,” he said.

Perhaps no public policy issue better represents the divide between the haves and have-nots in California than the housing crisis. At a time when many homeowners are sitting on a fortune in housing equity, millions of people in the state struggle to pay rent. Some end up homeless.

“The California legislature has to get serious about making housing more affordable,” Davis said.

He pointed to legislation pending in Sacramento that would allocate $25 billion to an agency that could help potential homebuyers with a down payment and closing costs. Another effort in the private sector is offering 10% of a home’s down payment in exchange for 25% of the homeowner’s future equity.

“I’m not saying it’s perfect, but that’s on the right track,” Davis said.

Wilson pointed to the California Environmental Quality Act, known as CEQA, passed in 1970 and signed by then-governor Ronald Reagan, as a major hurdle to building more affordable housing in the state.

“The best single thing that could happen is for CEQA to be reformed because that has held up the construction of homes,” said Wilson, who decried the long wait that developers often face to clear the environmental protection review process. “It has hugely added to the delay in providing housing. And that has cost a fortune in terms of the ultimate buyer.”

But the legislation still has value, Newton said. “It is protective of the environment. No?”

Davis jumped into the discussion.

“Look, the original idea was: If Caltrans was building a freeway, the public should comment on it, and it should be thoroughly debated before it occurs,” he said.

Today, circumstances have changed, and the focus has turned to building homes for the state’s large population. Environmental reviews and public hearings about land use take time, but there are ways to shorten the process.

“The good news is we are making some progress,” Davis said. “When it comes to the homeless — anything for the building of shelter for the homeless and for all the services attended to in mental health and social services — all those buildings should be exempt [from CEQA].”

Newton also asked the governors to weigh in on another hot button topic, giving some of the state’s budget surplus back to Californians.

“Absolutely. I mean, gas prices are near a record high,” Davis said.

“Well, I think that it’s not bad, but it’s like dipping into [the country’s] petroleum reserve, it’s not the answer,” Wilson said.

Newton pressed forward, seeking to clarify that both former governors think the current governor, Gavin Newsom, should send a portion of the California surplus back to the state’s residents.

“We have a big surplus. It should be used for one-time expenditures like this,” Davis said.

“If it’s a one-time, modest solution, that will help,” Wilson said.

“You do agree,” Newton said, smiling. “I was surprised.”

Soon after, Newton thanked the former elected officials for their years of government service and their willingness to participate in a public discussion of political issues seen from their different vantage points.

“We all will disagree on things,” Newton said to the in-person audience and those watching online. “I think it’s too commonplace these days to assume that disagreement is [just cause] to be enemies. And it’s heartening to have the both of you here to show otherwise.”

Watch a recording of the session:

See additional photos from both April 22 sessions on Flickr:

Luskin Summit 2022 Closing Sessions

Mayoral Roundtable Highlights Launch of Luskin Summit 2022 With a theme of “Research in Action,” the fourth annual series resumes with five webinars spotlighting UCLA’s role in understanding and solving issues of current public concern 

January 19, 2022/0 Comments/in Business and the Environment, Climate Change, Development and Housing, Diversity, Education, Environment, For Faculty, For Policymakers, For Students, For Undergraduates, Global Public Affairs, Health Care, Latinos, Politics, Public Policy, Public Policy News, Research Projects, School of Public Affairs, Social Welfare, Social Welfare News, Social Welfare PhD, Transportation, Urban Planning /by Les Dunseith

By Les Dunseith

A roundtable discussion about the upcoming election of a new mayor in Los Angeles and four other sessions focusing on timely policy issues made up the agenda when the UCLA Luskin School of Public Affairs launched its fourth annual Luskin Summit.

Of the 10 currently declared mayoral candidates, U.S. Rep. Karen Bass has the advantage of name recognition and national political experience, panelists agreed. But City Councilman Kevin de León was also cited as a favorite of many voters based on his prior experience in Sacramento and name recognition from an unsuccessful 2018 bid for U.S. Senate. 

The panelists included Steve Soboroff and Wendy Greuel, former mayoral candidates themselves. 

Soboroff, who ran for mayor in 2001 in a race won by James K. Hahn, said, “At this point, I think it’s Karen, plus one. And everybody else is trying to be that one.”

He cited Bass’ experience as an elected official at both the state and national levels. “A lot has to do with bringing resources from D.C. and from Sacramento to Los Angeles. And she has the best chance of bringing resources that the others can’t.”

Greuel, who ran for mayor in 2013 in a race won by Eric Garcetti, sees this year’s mayoral election as very close, with even greater uncertainty because of COVID-19 and its ever-evolving impact on society and public opinion. 

“Normally, if you were ahead [in polls] five months out, you’re good, you know, and it’s not going to change,” Greuel said about speculating on a political candidate’s prospects for victory. “Now, it changes on a weekly basis.”

Like the mayor’s race, the Luskin Summit was impacted by COVID-19, with the launch event taking place on a remote platform after having been originally planned as an in-person conference. This year’s theme is “Research in Action,” and the sessions include recent research from the Luskin School that relates to current policy issues. The Summit series will continue through April.

The other sessions on Jan. 19 were moderated by faculty members at UCLA Luskin whose areas of expertise include housing policy, climate change, transportation, and class and racial inequality. Recordings of all five sessions are available online.

Author and UCLA Luskin faculty member Jim Newton, the editor of UCLA Blueprint magazine, led the questioning during the mayoral panel. The panelists were Soboroff, Greuel, longtime officeholder and current UCLA faculty member Zev Yaroslavsky and Antonia Hernandez, the president and CEO of the California Community Foundation.

They agreed that homelessness is likely to remain a dominant issue as the mayoral candidates vie for voter attention and approval prior to the June 7 primary and a likely Nov. 8 runoff election.

“I think in every public opinion survey that’s been done in town for candidates … homelessness is No. 1 and nothing else comes close,” Yaroslavsky said. “But it’s more than just homelessness. From my point of view, many people just feel that the wheels are coming off the city and it’s just not working.”

Hernandez said voters are eager for leadership and trustworthiness. 

“They want to have a sense of the person —  not the political person but the real person. You’re electing a whole package, a whole human being,” she said. “I think the public is really tired of platitudes, you know: ‘I’m going to solve homelessness in the first year.’ Well, it took us 40 years to get to where we are.”

Yaroslavsky said candidates also must navigate sometimes unrealistic voter expectations. 

“It’s better to underpromise and overdeliver,” he said. “You’ve got to be honest with the people. One of the lessons I learned in 40 years in politics is that the electorate has a very sensitive BS-sniffing meter. They know when they’re being conned.”

Hernandez expressed similar thoughts:  “If it’s not honest, it’s not realistic, then the platitudes aren’t going to get you any votes,” she said.

Homelessness was also the focus of the Luskin Summit session led by Ananya Roy, a professor of urban planning, social welfare and geography who is director of the UCLA Luskin Institute on Inequality and Democracy.

In opening remarks, Miguel Santana of the Weingart Foundation set the stage for a discussion about expanding housing security for L.A.’s unhoused population without losing sight of each individual’s right to self-determination. 

“The thing that’s been missing at the heart of homeless service solutions are the actual voices of the people who have been impacted,” said UCLA alumna Ashley Bennett, a founding member of the community organization Ground Game LA. 

Joining Roy and Bennett was Gary Blasi, a UCLA professor emeritus of law whose scholarship has shed light on the plight of renters in California. 

“Homelessness begins with eviction,” he said. “These are not two separate things, they’re tightly linked.”   

A third session taking place during the Summit launch event focused on another issue of huge current public concern: climate change. The session zeroed in on the dangers of rising heat.

Climate change has increased the frequency and lethality of wildfires, floods and hurricanes, said moderator Kirsten Schwarz, associate professor of urban planning. “This session will explore design and policy interventions that can create more livable and resilient cities, specifically focusing on interventions aimed at protecting the most vulnerable populations,” she said.

Among the panelists was Kelly Turner, assistant professor of urban planning and the interim co-director of the Luskin Center for Innovation at UCLA. She spoke about possible mitigation strategies and the importance of partnering with communities that are most vulnerable to extreme heat.

“The burden of heat is incredibly inequitable,” Turner said. “We learn more from talking to the community members about all the pernicious ways heat can impact people and their daily lives. Involving these community groups is going to be essential to any solution.”

Other panelists were Veronica Padilla-Campos MURP ’06, executive director of the nonprofit Pacoima Beautiful; Kristen Torres Pawling MURP ’12, sustainability program director at the Los Angeles County Chief Sustainability Office, and Helen Dowling, data manager for the Public Health Alliance of Southern California. 

The Luskin School of Public Affairs is well-known for its research on transportation issues, and Adam Millard-Ball, associate professor of urban planning, moderated a session that included new research on the widespread impact of Uber, Lyft and other ride-hailing companies on a community’s economic, environmental and equity goals.

 “How can ride-hailing best serve the public interest?” he asked. “Certainly, on the positive side, ride-hailing is an important mobility option, particularly for people who don’t have a car or perhaps people who can’t drive. But at the same time Uber and Lyft mean more traffic and more local air pollution.”

About a fifth of drivers simply drive around, burning more gasoline and creating more congestion and pollution, according to Millard-Ball and fellow presenter Joe Castiglione, deputy director for technology, data and analysis at the San Francisco County Transportation Authority. 

Also participating in this panel was Saba Waheed, research director at the UCLA Labor Center, who noted that gig workers have few employment protections.

The fifth panel discussion of the Summit launch event focused on the impacts of the COVID-19 pandemic on systemic class and racial inequality.

Paul Ong, research professor and director of the Center for Neighborhood Knowledge at UCLA Luskin, was joined by Silvia González, a former colleague at CNK who now works with the UCLA Latino Policy and Politics Initiative; Karen Umemoto, a professor of urban planning and director of the UCLA Asian American Studies Center; and Vickie Mays, a professor of psychology and health services at UCLA.

“Clearly we all understand the last two years has transformed the way we live, work and socialize,” Ong said. “The pandemic has been a once-in-a-century public health crisis, but beyond that, it’s also a pandemic that has generated dramatic economic disruption.”

He noted that racial disruption has been another byproduct, including a rise in hate crimes directed at Asians and health disparities experienced by other races.

The panelists also discussed the so-called digital divide and how unequal access to high-speed internet connections have impacted education, social and racial relationships during the pandemic. 

“I think one of the things that we don’t really know exactly the impact of yet is the impact on children for those who don’t have internet access,” Umemoto said.  

Leading the city toward solutions to such issues is an expectation of the Los Angeles mayor. Among voters’ biggest concerns is rising crime and how the LAPD should approach it. Los Angeles is among the cities increasingly turning to community policing tactics. 

“It’s preventative policing. It’s getting involved with the communities. It’s having a hundred different programs to keep kids from submitting to gangs and submitting to the influences that make them break laws,” said Soboroff, a longtime member of L.A.’s Board of Police Commissioners. “A candidate needs to understand that.”

Yaroslavsky, whose legacy as an officeholder includes police reform, is interested in seeing how the mayoral candidates talk about crime. 

“How will the candidates frame it? Are you going to land on one end or the other?” he asked. “I’ve always maintained that good community and police relations, and public safety, are not mutually exclusive.”

The choice of mayor is important, the panelists said, even though the mayor of Los Angeles has limited authority to enact unilateral change.

“In Los Angeles, we have 21 people — 15 council members, one mayor and five supervisors — that control everything,” Soboroff said. “The issue is not about taking power; it’s about giving up power … so something can get done.” 

Hernandez said candidates like Bass, de León, City Attorney Mike Feuer and City Councilman Joe Buscaino all have solid records as public servants. 

“They are good, decent people. They have served in different positions in government, and … you know that they care deeply about the place,” she said. “So, the real issue is how are they going to bring us together and make us believe that government can work for the people.”

Greuel, whose deep public service experience includes being the current chair of the Board of Advisors at UCLA Luskin, said winning the San Fernando Valley remains pivotal to the mayor’s race. Yaroslavsky agreed, but noted that changing demographics in the Valley, and throughout Los Angeles, mean that strategies that won past elections may not hold true anymore.

“It’s a much more complicated electorate now,” he said. 

The Luskin Summit is scheduled to resume Feb. 15 with a session focusing on voter suppression attempts. Sessions to follow will look at policy issues from a global perspective. Details about the Luskin Summit series can be found online, and interested parties may register at this link. 

Luskin Summit 2022 will close April 22 with a two-session event focusing on the Quality of Life Index, a project under the direction of Yaroslavsky in his role with the Los Angeles Initiative at UCLA, and a roundtable discussion about the importance of governors in California moderated by Newton. It will be presented both virtually and in-person on the UCLA campus if COVID-19 protocols allow. 

This year’s Luskin Summit sponsors are the Weingart Foundation, the Wasserman Foundation, the David Bohnett Foundation, the California Wellness Foundation and the Los Angeles Rams. The media partner is ABC7 in Los Angeles.

Stan Paul and Mary Braswell also contributed to this story.

Wells Fargo Provides $500,000 for LPPI, CNK Research The grant to UCLA research groups will support policy solutions to benefit small business owners of color

December 3, 2021/0 Comments/in Business and the Environment, Climate Change, Diversity, For Faculty, For Policymakers, For Students, For Undergraduates, Latinos, Politics, Public Policy, Public Policy News, Research Projects, School of Public Affairs Paul Ong /by webteam

A new grant of $500,000 from Wells Fargo will support efforts by researchers affiliated with the Luskin School to determine best practices and policy solutions to benefit businesses operated by persons of color.

The award will go to the UCLA Latino Policy and Politics Initiative (UCLA LPPI) and the Center for Neighborhood Knowledge (CNK) for research aimed at increasing access to capital, technology and environmentally sustainable practices for these businesses.

“COVID-19’s disparate impact on small business owners of color highlighted the enduring legacy of structural barriers that impede economic opportunity and social mobility for large swaths of working Americans,” said Maria Samaniego, deputy director of UCLA LPPI. “This grant will allow us to develop policy research and resources that are specifically tailored to the needs of communities of color, which have the power to transform small business ownership in ways that will drive our economy for generations.”

UCLA LPPI and CNK will focus on understanding how to broaden access to financial services and technology tools. They will also explore how to best leverage public, private and social partnerships to boost the entrepreneurship potential of small businesses owned by Latinos and other people of color. The findings will lead to more informed decisions about post-COVID economic recovery policy relating to minority-owned businesses. Another goal will be increasing labor force participation in those communities.

“We cannot ignore the bright spotlight the pandemic has put on inequity, nor the responsibility and opportunity we have to close gaps in resources that have existed for far too long,” said Jenny Flores, head of small business growth philanthropy at Wells Fargo. “Investing in UCLA LPPI and CNK will offer an in-depth view into how the public and private sectors can better support and accelerate access for business owners of color who will be at the forefront of building an inclusive economy.”

Research Professor Paul Ong, director of CNK, pointed to previous research from UCLA that has identified economic and social impacts of the COVID-19 pandemic and produced insight into how society’s systems and institutions often work against the interests of people in disadvantaged communities. “With this funding, we will be able to pinpoint the exact systemic barriers and to generate the knowledge to remove them for future generations,” he said. “Equally important, new insights will inform new practices that create greater equity for people of color.”

Support from Wells Fargo will also enable UCLA LPPI and CNK to identify best practices in sustainability that small businesses can adopt to help them meet the challenges presented by climate change.

Gas Bill Debt Disproportionately Burdens Low-Income Neighborhoods As California’s utility shutoff ban ends, UCLA research shows where unpaid gas utility bills proliferated amid the pandemic

November 1, 2021/0 Comments/in Business and the Environment, Climate Change, For Faculty, For Policymakers, For Students, For Undergraduates, Latinos, Luskin Center, Public Policy, Public Policy News, Research Projects, Resources, School of Public Affairs, Social Welfare, Social Welfare News, Urban Planning /by webteam

By Lauren Dunlap

Unpaid bills for heating and cooking gas are unevenly distributed among Californians, according to a new report from the Center for Neighborhood Knowledge at UCLA Luskin in partnership with the Latino Policy and Politics Initiative (LPPI) and the Luskin Center for Innovation.

Since Oct. 1, customers who are behind on utility bills are no longer protected from shutoffs by a statewide order enacted in April 2020 in response to the COVID-19 pandemic. The study reveals clear patterns of inequity: Neighborhoods with high gas bill debt rates also have higher poverty rates, lower incomes, more renters than homeowners and higher proportions of Black and Latinx residents than the average neighborhood served by Southern California Gas.

The research team analyzed data from the utility, which provides gas service to about 50% of California residents. The team found that, as of February 28, 2021, 1 in 5 customers were at least 30 days behind on their gas bill payments, and almost 1 in 10 were at least 90 days behind. 

The report provides several lessons for policymakers to equitably relieve the burden of utility debt on customers. The authors recommend improving the data available on utility debt and shutoffs to lead to better-informed decisions. They also note the importance of targeting relief aid at the most affected, lowest-income households. 

The co-authors also emphasize a connection between their findings and the growing movement toward building electrification. Transitioning residential buildings to run on electricity alone is significant to avoid greenhouse gas emissions — especially since natural gas is composed primarily of methane, a major contributor to climate change. But this transition may impose high costs on people who already face utility debt. 

“When higher-income households stop using gas, lower-income households may be saddled with higher and higher gas costs,” said Silvia González ’09, MURP ’13, UP PhD ’20, director of research at LPPI. “It is essential to make electrification equitable, which means households don’t get left behind or stuck with increasingly unmanageable energy costs.” 

Because lower-income households could be negatively impacted by the fixed costs of gas service — the costs that don’t go down when there are fewer customers — the researchers advise that more research is needed to understand and mitigate this impact. 

This study is the third and final in a series examining utility debt inequity during the COVID-19 pandemic. Previous policy briefs focused on unpaid utility bills among Los Angeles Department of Water and Power and Pacific Gas and Electric Company customers. 

 

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