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Serious Impacts of Coronavirus Felt Broadly Across Los Angeles County UCLA Luskin survey details effect of falling incomes, COVID-19 health issues and pandemic-related restrictions on Angelenos’ quality of life

By Les Dunseith

Residents of Los Angeles County have been deeply affected by the COVID-19 crisis, with significant numbers citing the pandemic’s adverse impact on their finances, health and children’s education, according to UCLA’s sixth annual Quality of Life Index.

“A year ago we speculated about how resilient our region would be in the year to follow,” said Zev Yaroslavsky, director of the Los Angeles Initiative at the UCLA Luskin School of Public Affairs, who oversees the index. “We now know that Los Angeles County has demonstrated robust resilience, but a significant toll has been exacted on our residents by the tumultuous events. Many of our residents — especially younger ones — are anxious, angry and steadily losing hope about their future in Los Angeles.”

This year’s Quality of Life Index, or QLI, was based on interviews with 1,434 county residents over a 20-day period beginning on March 3, just as vaccinations were beginning to fuel optimism about a possible return to more normal life. Last year’s survey, conducted in the earliest stages of the pandemic, found high levels of anxiety about the possible impacts of COVID-19. Twelve months later, respondents said many of those fears had come to pass:

  • More than half of those surveyed (54%) reported that they or a close family member or friend had tested positive for the coronavirus.
  • Forty percent said their income went down because of the pandemic, with 22% saying it dropped “a lot” and 18% reporting “some” decline. Roughly 1 in 5 (18%) said they had lost their job at some point during the COVID-19 crisis.
  • Three-quarters of parents (76%) with school-age children felt their kids had been “substantially hurt, either academically or socially,” by pandemic-related distance learning and quarantine experiences.

In addition, nearly a fifth (17%) of all respondents reported that their income declined “a lot” in the past year and that they also suffered at least two specific negative impacts, such as a job loss, a wage or salary reduction, a decline in work hours or difficulty paying their rent or mortgage. This group was disproportionately composed of women under age 50, single people, renters, those without college degrees and those with household incomes of less than $60,000.

“These are among the most vulnerable individuals living in our county,” Yaroslavsky said.

The QLI, a joint project of the UCLA Luskin Los Angeles Initiative and The California Endowment with major funding provided by Meyer and Renee Luskin, asks a cross-section of Los Angeles County residents each year to rate their quality of life in nine categories and 40 subcategories. Full results of this year’s survey were made available April 19 as part of UCLA’s Luskin Summit, which is taking place virtually.

Mirroring last year’s result, this year’s overall quality-of-life rating held steady at 58 (on a scale of 10 to 100), which is slightly more positive than negative. But researchers noted that marked changes emerged among specific racial and ethnic groups, especially with younger residents.

Younger Angelenos: Sinking optimism, tempered by race

Reflecting a trend seen in recent QLI surveys, the county’s younger population — those between the ages of 18 and 49 — rated their quality of life lower than older residents, and the pandemic seems to have exacerbated that disparity.

“The varied manifestations of COVID-19,” Yaroslavsky said, “fell most heavily on the shoulders of younger county residents.”

In particular, researchers observed a growing belief by younger Angelenos that the cost of living in the region is threatening their ability to make ends meet, get ahead or gain some sort of financial security.Yet even among this demographic, the survey revealed a distinct divergence in views between Latinos and whites, the two largest racial/ethnic groups in the county. While they have faced demonstrably harder challenges in the region, Latino residents overall were more positive about their quality of life than whites — and this was particularly pronounced among younger residents.

“Repeatedly, younger Latinos are more positive about their own conditions and express greater approval and positivity toward the variety of public officials and governmental entities that affect their lives,” said Paul Maslin, a public opinion and polling expert with Fairbank, Maslin, Maullin, Metz & Associates (FM3 Research) who has overseen the QLI survey process since 2016. “Among younger white residents in Los Angeles County, a greater sense of frustration and even bitterness is apparent.”

The survey uncovered a number of noteworthy differences in these two groups’ views of the pandemic, public officials and the opportunities available in the region:

  • Younger white residents were evenly split over whether the handling of the pandemic had been fair or unfair to “people like them” (48% vs. 49%), whereas younger Latinos reported that it had been fair to them by a 2-to-1 margin (65% vs. 33%).
  • About two-thirds (68%) of younger whites believe the Los Angeles area is a place where the rich get richer and the average person can’t get ahead, compared with only 55% of younger Latinos.
  • Younger Latinos had more favorable views of Los Angeles Mayor Eric Garcetti (57%) and Gov. Gavin Newsom (53%) than younger whites, 57% of whom had unfavorable views of Garcetti and 62% unfavorable views of Newsom.
  • Younger white residents rated the response to the pandemic — across all levels of government — much more harshly than younger Latinos. Only about a third of whites approved of the response of federal, state and county governments and local school districts. Latinos’ ratings of approval were at least 20 points higher for every level of government and for local school districts.
  • However, in terms of paying their rent, more younger Latinos (43%) reported falling behind than did young whites (31%).

The 2021 QLI: Resilience and change

While this year’s quality-of-life rating remained at 58 overall, reflecting a remarkable resilience among county residents, several significant shifts within the nine major categories that make up the survey tell a different story.

This was most noticeable in the education category, where the satisfaction rating of respondents with children in public schools dropped from 58 last year to 52 this year, one of the most dramatic one-year declines in any category in the QLI’s history.

Satisfaction ratings for public safety also fell over the past year, from 64 to 60, influenced significantly by a growing concern over violent crime. And respondents’ rating of the quality of their neighborhoods dropped from 71 to 68.

On the other hand, satisfaction with transportation and traffic rose from 53 to 56, which researchers attribute to a significant reduction in commuter traffic caused by pandemic-related workplace shutdowns.

With regard to the workplace, 57% of employed respondents said they currently work from home or split time between home and their place of work. As to the future, 77% said they would prefer a mix of working from home and their workplace when the pandemic ends, with just 16% wanting to “almost always work at home.”

The 2021 UCLA Luskin Quality of Life Index is based on interviews with a random sample of residents conducted in both English and Spanish, with a margin of error of plus or minus 2.6%. The QLI was prepared in partnership with the public opinion research firm Fairbank, Maslin, Maullin, Metz & Associates (FM3 Research).  The full reports for 2021 and previous years are posted online by the UCLA Lewis Center for Regional Policy Studies.

Research Guides Search for Solutions in Housing Crisis

A Streetsblog L.A. article on Project Roomkey, a program that repurposes vacant hotel rooms to provide 90 days of shelter for people experiencing homelessness, cited research from the UCLA Luskin Institute on Inequality and Democracy. City and county officials in Los Angeles have struggled to meet their goal of housing 15,000 people through Project Roomkey. Their efforts received a boost when the Biden Administration announced it would reimburse cities for efforts to shelter the homeless during the COVID-19 pandemic. The II&D report Hotel California: Housing the Crisis” called for bold action including the use of eminent domain to shelter the unhoused. Professor Emeritus Gary Blasi of UCLA Law, one of the report’s authors, also spoke with the Associated Press about a court hearing, held at a Skid Row shelter, that was centered on Los Angeles’ response to the homelessness crisis. And II&D’s research on the looming threat of evictions in the region was cited on NBC’s Today Show.


 

Yaroslavsky on Role of Unwieldy Government in Vaccine Rollout

In a Los Angeles Times article about California’s chaotic distribution of COVID-19 vaccines, Zev Yaroslavsky, director of the Los Angeles Initiative at UCLA Luskin, spoke about the role played by unwieldy county governments. “The weakness of the county governance structure reveals itself when there’s a life-and-death issue like coronavirus,” said Yaroslavsky, a former Los Angeles County supervisor. Most California counties are governed by an elected board of supervisors, meaning there is no single executive in charge. In the early days of the vaccine rollout, L.A. County’s enormous size — 10 million people — created an additional hurdle. Yaroslavsky said strong, decisive leadership is key. “You have to have someone in charge who is the field general who says, ‘We’re marching this way. I’ve taken into account all the evidence,’ ” he said. “And everyone marches in lockstep.”

Yaroslavsky on Frustrations Over Vaccine Rollout

Los Angeles Initiative Director Zev Yaroslavsky spoke to the Daily Breeze about frustrations surrounding Los Angeles County’s COVID-19 vaccine rollout. While thousands of people were able to sign up to receive the vaccine, many were blocked, battling a severely limited supply, extraordinary demand for the available slots and a flurry of technical challenges. Yaroslavsky said much of the confusion stems from muddled messaging from federal, state and local authorities. “There’s been a total communication failure on the part of all levels of government,” he said. “To the average person … not savvy to the jurisdictional issues, they are just saying, ‘What are the rules?’ and ‘Hey, I’m 70 years old. Am I eligible or not eligible? The next day I hear something else from my local officials,’ ” Yaroslavsky said. “Everybody’s culpable on this, starting with the White House on down, and hopefully this is going to change in the days ahead with the new leadership.”

Model Identifies High-Priority Areas for Vaccine Distribution

To help slow the spread of COVID-19 and save lives, UCLA public health and urban planning experts have developed a predictive model that pinpoints which populations in which neighborhoods of Los Angeles County are most at risk of becoming infected. The researchers hope the model, which can be applied to other counties and jurisdictions as well, will assist decision makers, public health officials and scientists in effectively and equitably implementing vaccine distribution, testing, closures and reopenings, and other virus-mitigation measures. The model, developed by the Center for Neighborhood Knowledge at UCLA Luskin and the UCLA BRITE Center for Science, Research and Policy, maps Los Angeles County neighborhood by neighborhood, based on four important indicators known to significantly increase a person’s medical vulnerability to COVID-19 infection — preexisting medical conditions, barriers to accessing health care, built-environment characteristics and socioeconomic challenges. The research data demonstrate that neighborhoods characterized by significant clustering of racial and ethnic minorities, low-income households and unmet medical needs are most vulnerable to COVID-19 infection. Knowing precisely which populations are the most vulnerable and where new infections are likely to occur is critical information in determining how to allocate scarce resources. The data can also provide insights to social service providers, emergency agencies and volunteers on where to direct their time and resources, such as where to set up distribution sites for food and other necessities. And importantly, identifying the areas and populations with the highest vulnerability will help decision-makers equitably prioritize vaccine-distribution plans to protect the most vulnerable. — Elizabeth Kivowitz Boatright-Simon

Yaroslavsky on ‘Governance Mess’ in L.A. County

Zev Yaroslavsky, director of the Los Angeles Initiative at UCLA Luskin, spoke to the Los Angeles Times about continuing vitriol between the county’s sheriff and Board of Supervisors. Discord dates back to the election of Sheriff Alex Villanueva in 2018. Most recently, Villanueva has come under fire for using a slur against Supervisor Hilda Solis in a public address. In challenging Solis’ comments about police brutality against people of color, Villanueva said, “Are you trying to earn the title of a La Malinche?” The term, used to demean a woman as a traitor or sellout, refers to a historical figure in Mexican culture. Solis called the comment “highly unprofessional, inappropriate, racist and sexist.” Yaroslavsky, a longtime public servant in Los Angeles, said the ongoing antagonism could stifle good policy. “It’s a governance mess. And the people are the ones that will be hurt in the end,” he said.


 

Grassroots Environmental and Financial Assistance for L.A. Residents UCLA Luskin researchers find emPOWER campaign reaches areas impacted by poverty and pollution

By Stan Paul

Low-income households in California face higher energy, transportation and water affordability burdens than other populations as a percentage of household income spent on utilities. Yet the existence of a number of environmental benefit programs provided by state and local agencies does not ensure that these households benefit from them.

A new pilot program designed to enable low-income households across Los Angeles County to realize more fully those benefits is off to a good start, according to a new report by the UCLA Luskin Center for Innovation or LCI. The purpose of the LCI report is to provide an evaluation of the first year of the campaign, including its equity implications, the effectiveness of its outreach and areas for growth.

“The pilot stage’s reach to the most environmentally disadvantaged communities in the region was undeniably a success,” said Gregory Pierce, associate director of the center and lead author of the program evaluation, “emPOWER: A Scalable Model for Improving Community Access to Environmental Benefit Programs in California.” The report was co-authored by Rachel Connolly, a graduate student researcher at the Luskin Center for Innovation. Connolly is a doctoral student in the Environmental Health Sciences department within the Fielding School of Public Health.

The emPOWER outreach campaign was launched in 2019, with Liberty Hill Foundation, a Los Angeles-based social justice philanthropic organization, serving as regional hub administrator. Through existing community relationships, Liberty Hill funded eight community-based organizations across the county to connect low-income residents with a suite of environment-related financial assistance programs, including those offering clean and affordable energy and clean transportation. These incentive programs provide benefits including, but not limited to, utility bill savings, zero-emission vehicle incentives and energy efficiency home upgrades.

The platform was launched to realize opportunities via community relationships and to address longstanding public health issues in environmental justice communities. mark! Lopez, the executive director of one of the organizations, East Yard Communities for Environmental Justice, explains the importance of this neighborhood engagement in Southeast Los Angeles County.

“When our folks have limited income, that reduction [in cost] is everything,” Lopez said. “That reduction is the ability to breathe; it can mean everything for the trajectory of our families.”

“That’s the really novel aspect of the program,” said Pierce, who is also an adjunct assistant professor in urban planning at the UCLA Luskin School of Public Affairs. The community organizations are already connected with a lot of people who can benefit from these programs. “People trust them, and they can convey the opportunities in a much more effective way.”

Pierce pointed out that emPOWER benefit programs are brought together in one place enabling households to sign up at once, “instead of a number of separate programs that are hard for people to understand or sign up for. It’s great that there are so many programs but at this point they can be operated and communicated in a more coherent way.”

The emPOWER program will continue to operate in Los Angeles County in 2020, with goals to expand the campaign model beyond Los Angeles, first to the Inland Empire and ultimately statewide. Broadening and deepening this campaign can help ensure a just transition in the process of climate change adaptation over the next several decades, according to the authors.

Report Findings:

  • The emPOWER campaign serves as a replicable model for the state. It prioritizes funding to authentic grassroots organizations working to build power in communities on the front lines of industrial pollution.
  • Despite some administrative challenges, the campaign engaged more than 11,000 distinct households and received over 2,700 eligibility applications.
  • Especially compared to existing individual programs, the campaign was highly successful in reaching communities disproportionately affected by systemic racism, poverty, pollution and now the pandemic. Over 90% of emPOWER participants live in a state-identified disadvantaged community or low-income community census tract.
  • Monetary benefits for participants are tremendous. On average, each emPOWER participant is eligible for more than nine incentive programs. Eligible participants can receive hundreds of dollars in benefits for their electric, gas and water utility bills. For instance, the average participant could receive $320 annually in electricity bill assistance through Southern California Edison’s CARE program. In addition, many participants can receive up to $9,500 in benefits to trade in an old gas-guzzling vehicle for an electric car through the Replace Your Ride program.
  • Notable process successes of the campaign included community organizations’ ability to build upon existing relationships with their communities, a focus on program benefits that participants were consistently motivated to apply for, and active technical assistance and program adaptation.  Frequently reported challenges that need to be addressed in future phases of the program include community hesitation and misconceptions regarding emPOWER and the associated incentive programs.

Students Provide a Direct Line to Help Struggling County Workers UCLA volunteers, L.A. County team up on Partnership for Wellbeing call-in service

By Mary Braswell

A team of UCLA Luskin Social Welfare students is answering the call to provide support, resources and a compassionate ear to Los Angeles County employees feeling the strain of life during the coronavirus pandemic.

Seven days a week, the volunteers staff a call-in line for those needing help navigating the array of mental health services offered by the county. They offer referrals for professional counseling, help understanding health insurance benefits and, occasionally, advice on relieving COVID-19-related stress through breathing, meditation and mindfulness exercises.

Launched by the county’s Department of Mental Health in partnership with UCLA, the Public Partnership for Wellbeing line is remarkable for the speed with which it was created and the commitment of the 20 or so students and recent graduates who stepped up to staff it, its organizers say.

Jeff Capps, who earned his master’s degree in social welfare from the Luskin School this month, remembers when the call for volunteers went out in April.

“I replied immediately,” said Capps, who knows several front-line workers battling COVID-19. “I just felt an overwhelming obligation to do what I could to help. This seemed like a very easy way for a student to do something, to maybe make a difference in someone’s life, even if it’s small.”

Volunteer Hanako Justice, who is pursuing a dual master’s in social welfare and public health, spent the first part of the academic year working with the county’s psychiatric mobile response team, which assesses mental health needs and risks in the community. Just as the pandemic was putting limits on that on-site internship, the opportunity to staff the well-being line — which, for health and safety reasons, volunteers do from their own homes — surfaced.

“It really came full circle for me,” Justice said. “I’m really grateful that I get to use my experience and continue to provide some sort of resources and service.”

Initially launched to support the county’s first responders, the call line’s mission has expanded. Any county employee dealing with pandemic-related anxiety, grief or other stresses may now use the free, confidential service as a first line of help.

“It’s not a crisis intervention line, it’s not therapy,” noted Social Welfare Professor Todd Franke, who led the effort to launch the call-in line at the request of the county. “It’s to provide people with support and give them resources if this is touching their lives in some way.”

Franke recalled the first conversation about the project, when he was told, “We have this opportunity, we have this need. Is there any chance someone can get this up and running in the blink of an eye?”

Franke quickly brought on Ashleigh Herrera, who earned her doctorate in social welfare at UCLA Luskin in 2019, to train volunteers and manage the project. Thanks to the longstanding collaborative relationship between the county and UCLA, bureaucratic hurdles were quickly cleared. Within two weeks, the call line was operational.

In the first phase, as students were still being recruited and trained, the line was staffed by faculty, clinicians and professionals from across UCLA, including the David Geffen School of Medicine, the Prevention Center for Excellence, the department of psychology and UCLA Luskin, Herrera said. Now, the students and recent graduates are fully trained to staff the line, which is open every day from 10 a.m. to 6 p.m.

“We were excited to see such an overwhelming response from people interested in just supporting L.A. County workers during this time,” Herrera said. “Even as we’re having to practice social distancing, seeing everyone come together to be of service is tremendous.”

Many of the students selected to staff the line aspire to work in the mental health field, she said, and all will benefit from the opportunity to deliver care to those suffering through the COVID-19 pandemic.

“This is going to continue to be something that affects us as a society,” Herrera said. “No matter what setting they go into next, these students will have experience providing direct relief, focusing through this lens.”

Herrera, who is also a licensed clinical social worker, supervises the volunteers, who use a call-in system developed by Department of Mental Health fellow John Drebinger. Franke, Herrera and Drebinger meet weekly to fine-tune the call line, factoring in feedback from student volunteers and priorities set by the county.

After the academic year wrapped up, students were able to devote more hours to staffing the line, and some graduates moved on. The summer staff of nine will be paid for their time, then return to volunteer status once the fall term begins.

Plans to further publicize the well-being line are expected to increase the volume of calls, which averaged 200 to 300 per month in the early days, team members say. They are working on expanding the service to provide text and chat support in the future.

Chloe Horowitz, a call-line volunteer who just completed her master’s in social welfare, said the value of providing a confidential sounding board for people who are struggling should not be underestimated.

“I think a lot of people hesitate to speak with the people in their personal lives that way, whether it’s a discomfort in being that vulnerable or not wanting to burden their family members or their friends, who are probably also suffering right now,” she said. “That’s what I think is so cool about the objectivity that we can bring as volunteers operating the line.

“There’s an anonymity there, but it’s also about knowing that we are trained to field calls of this kind, we’re interested in making that connection and hearing what’s going on with that caller. I hope that it will prove to be useful to people who need it.”

New Study Warns of Looming Eviction Crisis in Los Angeles County A report from the UCLA Luskin Institute on Inequality and Democracy predicts that as many as 120,000 households, with 184,000 children, could experience homelessness because of the pandemic

By Les Dunseith

Los Angeles will soon experience waves of evictions as a result of the coronavirus pandemic, according to a new report from the UCLA Luskin Institute on Inequality and Democracy.

Author Gary Blasi, a UCLA professor emeritus of law, closely and thoroughly examines the precarious state of housing for workers in Los Angeles County who are unemployed and have no replacement income in the time of COVID-19.

The report starts with the 1,198,141 unemployment claims filed so far in Los Angeles County during the COVID-19 emergency, a level of unemployment not seen since the Great Depression.

Historical experience and previous studies have consistently shown that only about two-thirds of eligible workers apply for unemployment insurance, which in this case means 599,000 additional workers in Los Angeles County who are now unemployed. Blasi said that unemployed workers may not apply for many different reasons, among them the fact that 13% of the county workforce is undocumented and thus ineligible for unemployment benefits.

“Even before the pandemic, the number of those who were precariously housed was shocking,” Blasi said. “About 600,000 people in Los Angeles County lived in households where 90% of household income was being used to pay rent.”

Based on census data, Blasi estimates that about 75% of workers with no income are renters, or about 449,000 individuals in 365,000 renter households unable to pay rent and with no replacement income, nearly all of whom he says will be displaced.

Given the unprecedented nature of the crisis and the unknown capacity of familial and social networks to save those evicted from homelessness, Blasi offers two estimates.  The most optimistic estimate is that 36,000 renter households, with 56,000 children based on U.S. Census figures for Los Angeles County, are likely to become homeless. If those support networks have been severely degraded by the pandemic, those numbers could rise to 120,000 newly homeless households, with 184,000 children.

Blasi notes that nearly all eviction cases, known as unlawful detainer proceedings, were stopped in early April by the California Judicial Council, the administrative arm of the state’s judiciary. That freeze expires either 90 days after the governor declares the COVID-19 emergency has ended, or when the order is amended or repealed by the Judicial Counci.

“The governor is highly unlikely to relinquish all his emergency powers while the public health crisis continues, but the Judicial Council will face enormous pressure from landlords to lift the hold on unlawful detainer cases,” Blasi said. “The floodgates will open.”

The report shows that the various restrictions on evictions placed by state and local officials since the onset of the COVID-19 pandemic are unlikely to have much effect unless tenants have access to a lawyer, which is rarely the case in Los Angeles.

Professor Ananya Roy, the director of the UCLA Luskin Institute on Inequality and Democracy, described Blasi as one of the luminaries of public interest law, and emphasized the significance of this report.

“While the report shows the vast scale of the devastation to come in the form of evictions and homelessness in Los Angeles, none of this is inevitable,” she said. “The report makes it clear that the crisis at hand is as much political inertia as it is a public health emergency.”

The paper also includes several policy recommendations and options, beginning with interventions that allow more tenants to pay rent and reduce the number of evictions, some of which are currently being discussed in Sacramento.

Given that tenants who represent themselves almost always lose eviction cases in which landlords are represented by a lawyer, the report argues for a massive expansion of the number of attorneys to help tenants defend themselves. Potential partner organizations such as Neighborhood Legal Services, Legal Aid Foundation of Los Angeles and Inner City Law Center are mentioned.

For those who are evicted, the report argues for expanding current “rapid rehousing” programs and dramatically increasing the number of currently vacant hotel and motel rooms to provide temporary shelter. As a last resort, the report argues, government officials must prepare to rapidly expand second-best alternatives such as villages of small structures and authorized and supported encampments.

Subsequent reports by the Institute, including “Hotels as Housing” and “Preparing for the Camps,” will address these measures in greater detail.

 

Latino, Asian American Areas at High Economic Risk, According to New Report

Neighborhoods with significant Latino and Asian American populations in Los Angeles County are particularly vulnerable to economic uncertainty during the COVID-19 pandemic, according to a new report sponsored by the Latino Policy and Politics Initiative (LPPI) and Center for Neighborhood Knowledge (CNK) at UCLA Luskin, along with Ong & Associates. “Entire communities are in a precarious financial situation, weakening the economic base in areas that already have a history of underinvestment and limited opportunities,” said Paul Ong, lead author and CNK director. According to the report, almost 60% of Latino-majority neighborhoods and 40% of Asian-majority neighborhoods will be affected; in comparison, 12% of white-majority neighborhoods will face the same level of economic disruption caused by the global pandemic. The report includes recommendations for state and local officials to support low-wage workers in Los Angeles County. “Latinos and Asian Americans are critical to the continued success of Los Angeles County’s economy, and the impact that their families and neighborhoods will see in this crisis requires urgent action,” said Sonja Diaz, LPPI executive director. Communities that will see the greatest impacts include neighborhoods in northeast Los Angeles, South Los Angeles, the San Gabriel Valley, Inglewood and the northeast San Fernando Valley, the report found. The affected neighborhoods also have a high concentration of foreign-born residents. “Now is the time for elected officials to ensure that low-wage workers have a safety net in this time of crisis to ensure the safety and well-being of all communities,” Ong said.